Insurance Specialist (Former Employee), Lower Mainland – January 27, 2014
Cons: lousy hours and horrible management
Horrible leadership in the insurance division. The "leader" has only worked at ICBC who according to his management were "thrilled" when London Drugs took them off their hands as they had been looking at ways to get rid of him. All the staff cannot stand him and he has not a clue of any product other than maybe ICBC Autoplan - and the insurance division – more... sells more than just car insurance. The staffing situation is like a revolving door as the "leader" has no idea how to manage staff who are expected to work 7 days a week until 10pm at night. Has no clue how to accommodate and keep staff happy. If you are looking for a short stint in insurance - suck them into paying for your insurance courses and then go and find a job at a real insurance agency run by someone who has some experience actually managing one. Otherwise don't waste your time with the lousy hours and weekend work. They had some little perks for new staff like extra days off - which have now been put to an end. It is not the same company it was a number of years ago. Staff are only seen as dollar signs and seen as disposable. – less
Interactive and interesting work setting with a "family feel" within staff.
AVS/Computer Specialist (Former Employee), Burnaby, BC – September 19, 2013
Pros: great benefits
Cons: not enough to do at times
Working in the departments at London Drugs was refreshing because every shift was an opportunity to learn something new. I went in with limited knowledge of what I would be selling, and left a top salesman who was able to help a customer fulfill their needs without batting an eye. Staff was easy to get along with and always outgoing. I felt that perhaps – more... the management could be a little too laid back at times. Work during the week was extremely slow, and sometimes it wasn't uncommon to not see any customers. – less
Assistant Manager-Cosmetics (Current Employee), Edmonton – September 18, 2013
Pros: working with great people
Cons: no balance of work and life.
Merchandise stock , audits of inventory, customer service, working through panograms, planing in store events, ordering and stock control, meetings with management biweekly, Wonderful Co-workers helpful, Happy and positive work with. Demanding job with low staff hours so mostly working alone in the department. Fun working with such lovely people and – more... the regular customers become friends at work is the best part. – less
Fun workplace, with great cooworkers and managemnt
Keyholder and costumer service specialist (Former Employee), Vancouver, BC – August 13, 2013
Pros: 20% employee discounts, flexible hours
Cons: not a fair schedule
typical day at work: open the store, supervise the stock team, get the store ready to open for the public, help the management with signs and flyers. Work on stock, answering phone calls for customer service, receiving merchandizes, help out on customer service desk and/or cash. Management: they are great, friendly and always there to help out the employee – more... when needed. Co-workers: some are great, really know how to do their job, they are responsible and reliable. Good friends Most enjoyable part of the job: work on stock/merchandize, and work at customer service desk. – less
Cashier (Current Employee), Surrey, B.C – July 26, 2013
Pros: lovely working environment
Cons: short hours
I learn how to cope with different types of personalities at my work. Dealing with customers has helped me improve my social skills. The most enjoyable part about my job is communicating with my customers.
Cashier (Former Employee), Edmonton, AB – May 28, 2013
Everyday has been a wonderful fun day, and i have learnt a lot in a short time. My co-workers were really helpful, and friendly; they've always helped when in need. Managers and supervisors were really understanding and caring. Had flexible shifts , and hours. overall its been a great experience working at london drugs.
Productive, Fabulous atmoshpere, and Extemely Good Customer Service!
Cashier/Customer Service (Current Employee), Red Deer, AB – April 24, 2013
Pros: working with some wonderful people.
Cons: the wage sucks!! you cannot support yourself let alone your family on only 10 bucks an hour!
I find that it is generally a great place to work most of the time. It's when the manager either doesn't have enough work to keep himself busy or he has had something happen that puts him into a bad mood and then he tends to take it out on the rest of us by being very snappy, short on patience, and chastizing us in front of our Peers and Customers.
My – more... Coworkers are fabulous to work with!! We all help each other out as much as possible and support each other when needed!
The hardest part is when you need a price check or an override sometimes it takes upwards 5-10 minutes for a manager or supervisor to come to help you out at the tell with it! It is extremely frustrating for us and the customer when you have to page 4 - 5 times to someone to help.
The most enjoyable part of the job is when I am able to help our customers find what they need. A happy customer brings repeat business and they tell all of their friends how happy they were with us as we had what they wanted and the Customer Service was fabulous!!!
The only thing that bothers me is the fact that the wage is so low!! $10.00 an hour and being only part-time does not feed or support our family! Instead of asking all of the part-time employees if they would like to work more hours or even hire them to work full-time, they hire more part-time employees instead and take hours away from everyone else by doing that. I understand that the company does not want to pay any benefits, however, Happier Employees make a much more pleasant atmosphere, and positive attitudes of Employees makes a world of differences! – less