Client Service Representative (Seasonal Student Opportunity)
Loftyloft Marketing Inc - Toronto, ON

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We are looking for individuals that enjoy a challenge and working in a team environment. Enthusiasm and drive are key characteristics. Our assurance is to respect and recognize our employees, to encourage leadership and dedication, and to provide them with the best working environment possible.
We are proud of the opportunities we provide our employees to grow by providing the essential training which gives our employees the skills and knowledge to succeed in their role.
We strive to create a culture that values and respects diversity and inclusion which is why our goal is to build a diverse workforce. Our welcoming work environment encourages colleagues to engage with one another and make this industry a place they look forward to working each day.
As a team member, you will join an environment that’s supportive, diverse, inclusive and rich in opportunity and reward! You will also be working with and learning from great people and continually adding to your skills and knowledge base.

What we can offer you:

  • Seasonal employment
  • Flexible schedules
  • Bonus packages
  • Positive work atmosphere
  • Training programs
  • Employee Recognition
  • Rewards
  • Competitive wages
  • Diversity & Inclusion
  • Fun and friendly workplace

Your general duties will include the following:

  • Administer and provide details regarding product features and services
  • Maintain customer records; updating information and notes pertaining to customer issues
  • Ensure confidentiality by protecting personal and financial client information
  • Provide exceptional customer service to new and existing clients
  • Comply with company policies and procedures
  • Resolving customer complaints ensuring quality service

Skills and Abilities

  • Ability to work both independently and as part of a team
  • Strong attention to detail and accuracy
  • Exceptional communication skills, both written and verbal
  • Positive attitude, motivation and enthusiasm
  • Excellent customer service and problem solving skills
  • Superior organizational and time management skills