This is most definitely a constructive criticism. Although I had a great experience working at Loblaw Companies, it would be very helpful if management would take their objectives seriously, make them measurable and hold all levels of staff accountable to ensure positive results. It appears that there's a true and honest (even eager) desire to change the culture and get staff onboard but you cannot expect different results by making same mistakes.
Great facility (Headoffice)
Big egos easily bruised, too much hidding behind titles