Security Guard - Pitt Meadows
Loblaw Companies Limited - Pitt Meadows, BC

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Reports to: Supervisor, Loss Prevention (DLPS)

Role Mandate:

  • The Loss Control Operator’s mandate is to act as a visible deterrent and be the security presence for the business.
  • Customer service should be provided with an emphasis on public relations and protection of both assets and people.
  • Work in close, but objective partnership with all regional levels of Supply Chain and Retail management.

Accountabilities:

  • Provide security service to the site.
  • High level of customer service and conducting regular checks.
  • Visible deterrent against theft and vandalism.
  • Apply and administer first aid as required.
  • Monitor and record all transport inbound and outbound activities.
  • Monitor and report breaches of policies and procedures.
  • Escalate issues as required.
  • Check previous reports from prior shifts to determine activity and security concerns.
  • Communicate with co-workers during shift changes.
  • Contact police regarding criminal offences (i.e. vandalism etc.)
  • Advise appropriate personnel of all incidents at worksite.
  • Compile and provide transport reports and in/outbound activity logs.
  • Record all activates in notebooks and complete incident and occurrence reports as required.
  • Deal with emergency and crisis situations in a professional manner.
  • Other duties as required

Role Requirements:

  • Law and Security Diploma is an asset or 2 years of applicable loss prevention or security experience.
  • Must be licensed as a Security Guard.
  • Knowledge requirements: Criminal Code of Canada, Trespass to Property Act, Powers of Arrest, First Aid and CPR etc.
  • Able to work independently with little or no supervision.
  • Self motivated individual.
  • Able to deal with difficult and hostile personalities.
  • Excellent interpersonal skills with an emphasis on customer service and public relations.
  • Extroverted, outgoing personality who is both approachable and receptive to others.
  • Strong written and verbal communication skills.
  • Confident individual who is able to command authority in a calm yet assertive manner.
  • Able to work various shifts including days, evenings, nights and weekends as required.
  • Previous Loss Prevention or security experience would be an asset.

Key Measures:

  • District/DC shrink results
  • LAR results
  • Compliance to internal audit requirements
  • Customer satisfaction (business units)

Indeed - 20 months ago - save job - block
About this company
139 reviews
Loblaw Companies Limited is the largest food retailer in Canada, with over 1,400 supermarkets operating under a variety of regional banners,...