Optical Manager
Loblaw Companies Limited - Goderich, ON

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About the Company:
Loblaw Companies Limited (Loblaw) is Canada's largest food retailer and a leading provider of drugstore, general merchandise and financial products and services. Through our portfolio of store formats, we are committed to providing Canadians with a wide, growing and successful range of products and services to meet their everyday household demands. We are known for the quality, innovation and value of our food offering. We offer Canada's strongest control label program, including the unique President's Choice, no name and Joe Fresh brands. In addition, we provide customers with President's Choice Financial services and offer the PC points loyalty program.

With more than 1,000 corporate and franchised stores from coast to coast, Loblaw and its franchisees employ more than 135,000 full-time and part-time employees. This makes us one of Canada’s largest private-sector employers. We are committed to being socially responsible by respecting the environment, sourcing with integrity, making a positive difference in our community, reflecting our nation’s diversity and being a great place to work.

The Managing Optician will provide exceptional customer service and will be responsible for all of the following tasks:

  • Approach & greet customers
  • Be aware of general product information
  • Assist clients within the provincial guidelines for Opticianry in your province
  • Enter information as required into MVE and the Front Cash register
  • Order and receive product as required
  • Maintain paperwork
  • Maintain department cleanliness standards
  • Maintain all Optical product in the store including that which is cross merchandised in other departments (i.e. Joe Fresh, HABA, Action Alley)
  • Perform pre-testing for eye exams or sight tests, if applicable
  • Complete credit returns & paperwork
  • Follow opening & closing procedures
  • Book contact lens and eye exam or sight test appointments, if required
  • Maintenance of the Frame Grid
  • Edging & assembly of eyeglasses
  • Take ownership in promoting products as deemed by Head Office
  • Creating & promoting in-store marketing initiatives
  • Completion of the WSR
  • Perform sight tests, if applicable in the province of employ
  • Take measurements for eyeglasses & contact lenses
  • Fit eyeglasses & contact lenses (as licensed in the province of employ)
  • Adjust & repair eyeglasses
  • Dispense eyeglasses & contact lenses (as per provincial regulations)
  • Fit, adjust & dispense safety and specialty eyewear
  • Verify & maintain accuracy & delivery standards for Optical products as per the regulatory body in the province in which he is employed
  • Ensure lens & prescription accuracy is consistent with standards
  • Ensure the quality of product during inspection prior to dispensing
  • Provide Optical training to all staff
  • Keep up to date on new product knowledge
  • Meet educational requirements for your governing body
  • Deal with all customer issues and complaints
  • Coaching of Optical staff
  • Expected to be flexible & work a variety of shifts including evenings and weekends (retail hours)

Qualifications:

  • Must be licensed in the province in which he/she works with a minimum of three (3) years Optical experience
  • Management experience an asset
  • Has cash register experience
  • Fluent in English
  • Entry level computer skills including Microsoft Word, Excel & Outlook
  • Outgoing – comfortable approaching people & engaging customers
  • Professional looking – presentable
  • Organized
  • Pays attention to detail
  • Can work independently
  • Willing to work in a team environment
  • Takes initiative – self-starter

Apply now: https://sjobs.brassring.com/1033/asp/tg/cim_jobdetail.asp?partnerid=25172&siteid=5235&areq=42615BR


Indeed - 17 months ago - save job - block
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About this company
127 reviews
Loblaw Companies Limited is the largest food retailer in Canada, with over 1,400 supermarkets operating under a variety of regional banners,...