Job Description
-To deter, detect and apprehend shop thieves within our retail locations
-Detect and conduct internal investigations
-Detect and identify possible shrink concerns
-Teach and coach colleagues on loss prevention policies and procedures
-Attend and participate in all management scheduled meetings and huddles
-Complete all necessary paperwork in a timely and professional manner
-Compile and present evidence for the purpose of court or arbitration
-Attend and participate in all management scheduled meetings
-Record daily activity, complete incident reports in a professional manner
-Provide excellent customer service as required

Job Qualifications
-Diploma in Law & Security or Police Foundations program is an asset
-Knowledge of Criminal Code of Canada, Trespass to Property Act and Powers of Arrest
-Available to work a variety of shifts including days, evenings, weekends and work on call
-Must hold a valid driver's license, own a vehicle and be willing to travel within and surrounding areas
-Previous experience with CCTV and DVR systems is an asset
-Possess superior customer service skills
-Possess excellent written and verbal communication skills
-Proficiency in Microsoft programs, particularly Excel
-Previous inventory counting and reconciliation experience is an asset
-Previous retail experience in fresh and/or receiving is advantageous
-General profit and loss understanding
-Ability to work independently with minimal supervision as well as a member of a team
-Exercise common sense and good judgment when making decisions
-Proven time management skills and the ability to meet strict deadlines
-Ability to walk/stand/sit/work in confined spaces for extended periods of time
-Must be able to work with a high degree of honesty and integrity
-Must be licensed as a Security Guard
-Previous loss prevention/floor walking experience an asset
-Previous retail experience especially within a unionized environment an asset
-First aid and/or CPR training advantageous