Livingston International Employer Reviews

Very efficient and effective work place with certain deadlines and serious approach to logistics and customers.

Co-workers great group of people.
Making many telephone calls to secure payment of deliquent accounts.
Hardest part of job is meeting daily requirements set by management.
Most enjoyable part of job was interaction and communication with clients.

Even though everyday the job functions were exactly the same, I enjoyed the people I worked with.

Typical Call Centre. Take inbound calls from drivers, other LII branches and CBSA personnel.

My typical day at work was first to print off all the necessary
reports for management, brokers, cashier's and other custom
office ant to distribute them accordingly. My main priority was to
key in broker's and business owners documents for their importing
and exporting of goods. These had to be printed off and I had to
correct any errors. (Example: – more... brokers used wrong tariff codes,
GST etc.)
My co-workers were very pleasant and a joy to work with.
The hardest part of the job was when I first started as I had no
knowledge of Canada Border Services.
The most enjoyable part was taking my own initiative and learning
the procedures required and all the other aspects of Customs.
I gained knowledge and was able to serve all the clients in a
fast and efficient way. I went far and beyond what was expected
of me, and I am proud of what I was able to accomplish and the excellent service I was able deliver to all my clients and management. – less

A great place to work. Requires firm control of direct reports and open communication with peers.

I would NOT recommend anyone with true industrial or Customs compliance knowledge to seek employment with this company. Awful management.

They are not welcoming to any options or opinions. Managers run a around in circles. Not clear with directions or instructions and report incorrect information to make themselves sound knowledgeable. Management will – more... down grade their employees. Poor, poor management. Would not recommend their services or employment. – less

I would NOT recommend anyone with true industrial or Customs compliance knowledge to seek employment with this company. Awful management.

They are not welcoming to any options or opinions. Managers run a around in circles. Not clear with directions or instructions and report incorrect information to make themselves sound knowledgeable. Management will – more... down grade their employees. Poor, poor management. Would not recommend their services or employment. – less

In my tenure with this company, I was witness to multiple employees leaving or being terminated when management was confronted with not fulfilling agreements promised at hire. The company is very disorganized and is designed around a policy that hires employees on temporary basis. The revolving door policy that is implemented here doesn't give any job – more... security. The mentality is to utilize the employee to maximum potential at minimal reward. Once the employee realizes the system and voices the concern they are terminated. – less

First let me preface this with the fact that this office was purchased from JPMorgan by Livingston. This is not a indictment of Livingston International but rather the management of this office.

The problems are Livingston kept the existing management in place, and they, in turn, refused to integrate into the greater culture of Livingston.

Petty management, – more... systems that are held together with tape, reactive, rather than proactive management. More time is spent on clerical minutia, than on actual work. Large volums of personal CYA, because there's always a bus looking for someone to run over. Got a family? TOO BAD. Medical problem, work around them.

Most people are pretty decent, they are in the same boat afterall, but there are others who have reached their zenith, and are quite protective of their perch.

Management views people who leave as poor employees who were recruited away by opportunistic companies. They never look to themselves as bearing any responsibility. The odd thing is, almost without exception, these "poor" employees are now advancing in their careers.

What I've learned, a five minute job can be micro-managed, meeting and measured into a multi month project. Don't think for yourself, it could contradict someone's process. While other parts of the company work together, this office works apart and against. Its greatest product is meetings and meeting minutes.

Hardest part of the job is "we know better than you do", effectively ZERO support, bureaucracy and systems that are less efficient than paper and pencil processes.

The most enjoyable part was when I gave my notice. While moving out of state was not my first choice, the decision has allowed me to grow professionally and nearly double my pay.

There was a lot of hope that the purchase by Livingston would result in significant changes. Per my friends who remain, "not so much" – less

On commence la journée en vérifiant nos réception d’émail et de placer sur notre bureau de travaille nos priorités; (réponse d'émail, relâche de douane, Pars par heures d'arrivé a la douane, Rating, B2, Répondre au message vocale...)

Donc voici une journée comme courtier en douane.