Customer Service (Former Employee), Eastern Creek, NSW – August 22, 2013
Pros: staff discounts on products, free catered lunches held on special occassions, over time including weekend work
Cons: no permanancy only casual
productive workplace fun co-workers all easy going frontline managers, supervisors all fair, easy going at same time serious, we all worked as one team, with one goal. learned how to handle difficult customers hardest part of job would be the very angry customers.typical day consist of busy mornings = busy service call meet required KPI's so straight – more... to work soon as you get in office. – less
Great Company Great Values! Reasonable pay even for entry level positions.
LG Home Electronics Product Specialist (Former Employee), Houston, TX – August 21, 2013
Pros: pay/ time off/ bonuses
Cons: no oppertunities for advancment
Typical day consisted of visits to local retailers to train over new products and improve brand awareness. Monthly reports allowed for adjustment of strategy to help increase close rates with sales associates. Participated in large scale trainings at corporate retailers to maximize effectiveness including the annual Consumer Electronics Show (CES) in – more... LasVegas. – less
Trade Markeing / Brand Operations Manager (Former Employee), Johannesburg, GP – August 15, 2013
Pros: good medical aid, petrol card
LG is a great company to work. however I found the cultural gap between South African and the Koreans far too wide.
As a South African I believe we work to live, but we live to look after our family and pay our bills. A Korean outlook is to live to work. They have no desire to go home to see their family or friends only to work. This didn’t affect – more... my career or job as I am very hard working and enjoyed what I did.
a typical day at work, would be a day spend with the Key Account managers discussing their trade marketing plans. Tracking and reporting back on the field trade team, attending new product training, setting up for a customer, floor sales event, POS national roll out, promoter weekend planning, internal bulletin of all sales and Key account plans, branch visits to CPT & KZN. The management of LG was one of if it isn’t working lets restructure the department, which left people feeling a sense of uneasy 90% of the time, also creating a culture of “never knowing your place My co-workers were hard working, dynamic people for a passionate drive for everything we did together. The hardest part of my job was communicating with a Korean project manager the most enjoyable part was seeing a project executed in the trade. – less
We are in charge of order releasing as well as maintaining accounts in a management and current status. Collection of past due invoices, Research and Review of Chargebacks and deductions as well as tracking defective returns for credit to be issued.
Reconcilation of accounts and providing upper management with weekly/monthy reports on teams performance – more... and account status.
Focus on aged issues and assist collectors in resolve all past due issues. – less
Sales Executive (Former Employee), Philippines – August 6, 2013
Pros: daily food allowance and transpo
Cons: 8 hours, excess hour considered as overtime to be paid.
LG company contributes a lot to me, on this company molds me to a good sale assistant, and with this company i showned how good i am in customer service. All my efforts in this company was recognized and awarded. Benefits really helps my cost of living. This company gives pleasure after all the hardwork we did to encourage us to do more productive and – more... contribute good efforts to help the company stay achieve the goal. – less
Quality Control Inspector (Former Employee), Ontario, CA – June 16, 2013
Quality Control inventory, stored items in an orderly manner, recorded damaged and defective stock items, stamped merchandise with identification tags, packed crates, shipped merchandise, unloaded daily shipments, enforced safety practices.
Collaborative environment with a wide range of business and products
Product Manager (Former Employee), Seoul, South Korea – May 1, 2013
People in LG collaborate with each other to achieve team goals. And there are lots of opportunities in LG where there are a wide range of business units and products. LG has synergy in its technical strength among different business units. For example, LG display and LG chemistry can create synergy with LG mobile device.
Key Account Manager (Current Employee), Johannesburg, CA – March 8, 2013
Pros: interacting with different personalities on a daily basis
Cons: consumers or buyers having a negative mindset towards your products
Effective management is key, i think i have learned that in any industry relationships with your customers are key, also knowing what your customer requires and knowing what his needs are are critical factors to managing an account succesfully, targets and forecasts must be extremely acurate to ensure minimal LTI in ones warehouse.
Promotional campigns – more... are a very effective way of gaining consumer popularity as well as overall exposure, strategic implementation is needed to attract customers to stores where your product can then be marketed by sales consultants and sold to customers, these strategies called bottum up demand are one of my key functions as well.
Achieving your sales targets are always critical and shows that you understand your accounts and what their potential outputs are.
The hardest part of my job is to convince the consumer at a store level to change over to my brand. The key driver for me would be to show the customer the benefits of using my product over a competitors product. – less
Shipping and Receiving Technician (Former Employee), Huntsville, AL – February 27, 2013
Pros: the environment and break times
a typical day at work consisted of receiving units and inputting them into the database, then locating products already in the system and staging them for shipment back to desired customer. Management was excellent always kind and respectable to each worker as well as my co-workers. The hardest part of the job is probably making sure each item matches – more... serial numbers and is being shipped to the right location. The most enjoyable part of the job was the people i worked with there it was always laughter and happiness. – less
Assebling of electronic devices ensuring correct items were being used. Production was a requirement very fast paced.Co-workers were very helpful to new associated willing to help each other out. Management was professional ponted out expectations.The hardest part of the job was when we did not have material then had to do things manually. The most – more... enjoyable part of the job was learning new things, doing projects with new devices. – less