Nice company to learn more about new technology
Bilingual Customer Service (Former Employee) – North York, ON – 14 July 2016
Dealing with customers through phones and emails.
Gathering info and troubleshoot
Book appointment with technician if needed.
Selling Flat rate package for client out of warranty...
i learnt a lot about how to :
-satisfaction and loyalty
-Good manners and patience
Only contracts, no possibilities to become permanent in my department.
Good management, they tell you what has to be done. No pressure every minutes as long the job is done.
Employee discount for Electronics or home appliance
No benefits, only contracts