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Lexmark
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153 reviews

Lexmark Employee Reviews

Company Attributes

  • Job Work/Life Balance
  • Salary/Benefits
  • Job Security/Advancement
  • Management
  • Job Culture
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Good Work environment
Warranty Contract Administrator (Former Employee), Richmond Hill, OntarioJanuary 9, 2015
Pros: close to highway
Cons: very tight timelines
The organization overall is good. There are opportunities to learn the technology yet a very demanding environment. The most enjoyable part of the job was the atmosphere within the teams.
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced environment, multitasking, attention to detail, leadership
Team Lead - Customer Care Centre and Parts (Current Employee), Richmond HillSeptember 16, 2012
• Training, coaching and ongoing evaluation of agents
• Scheduling
• Call monitoring and feedback
• Answer customers’ emails and deal with escalations
• Daily, weekly and monthly call volume and SLA reports
• Improve processes and look for efficiencies within the call centre
• OE documentation updates on a regular basis
• Assist with interviews for hiring
• Reception coverage when necessary

About Lexmark

Lexmark International attacks printing with a host of jets and lasers. A leading maker of printers and related supplies, the company provides – Read more