Wonderful co-workers, good benefits and great paid time off.
I worked in Data Center Operations for the past 10 plus years, we had 3 functional areas within operations. Production Support consisted of routing incident tickets, taking calls from customer support and managing priority 1 and 2 incidents. All management notifications and emails were also controlled by this area. Mainframe consisted of monitoring approx. 26 mainframe systems for errors. Mainframe also managed the batch job queue via OPC, we would check failed jobs, restart job or manipulate the job when asked. The server area consisted of monitoring over 10,000 servers via HPOM. These errors consisted of application and server messages on Unix, Linux and NT operating systems. We also had the ability to manipulate applications and reboot servers when needed. Each could be and was different, there were days that were just normal and routine, but most were fast paced. We were also involved in all changes that would take place on all systems, from just managing the implementation, to restarting applications and rebooting servers.