<elided> (Former Employee), Kingston or Toronto – March 18, 2014
Pros: people, books to read (and copy-edit!)
Cons: old industry
This is a company in a very old business, that of updating and printing books on paper. The people were wonderful, the management well-meaning (if often behind the times). As part of a declining industry, their pay rates were uninspiring. Conversely, they were good at hiring the semi-retired, notably for programming their IBM mainframe computer and – more... Windows PCs. – less
Customer Service (Former Employee), El Paso, TX – September 30, 2014
Inbound calls for vital records. We reissued Birth Certificates, verified customers information for identity purposes. We worked in a secure environment and accuracy was a must with data entry. I was also in charge of posting employees hours for payroll. Organization was very important due to high volume and a fast pace environment
TECHNICAL SUPPORT (Former Employee), Raleigh, NC – September 22, 2014
A typical day at work for me included making technical support calls for our proprietary software that numbered about 24 calls a day. I learned a great deal about how to use MS Exchange with out product. Also, greatly advanced my customer service skills. The hardest part of job was when we were overrun with calls. The most enjoyable aspect of the job – more... was the easy going management and reliable co-worders. – less
ever changing environment. Very unstable management and vision
Business System Requirements Manager (Current Employee), New Providence NJ – August 21, 2014
Pros: the day to day people you worked with were great people
Cons: unstable, you felt like just a number.
I worked for LN for 8 years and when I started the culture was pretty 'family' orientated but that quickly changed. None of the people I ever worked with when I stared ever advanced beyond what they were doing when I got there. There were no opportunities within the company to advance. They always promoted from the outside. The senior management changed – more... often and they would tend to bring their people in. Many good people got let go based on numbers so no one ever felt safe. – less
Service Delivery Operational Manager (Current Employee), Miamisburg, OH – May 19, 2014
Pros: great networking, amazing work culture
Cons: job security
Great company. Great benefits and wonderful culture. The hardest part of the job is the work and life balance as it is fast pace and busy work. Management are great to work with. Very open about what is up and coming and put a lot of effort with employee engagement.
Print Operator (Former Employee), Conklin, NY – April 2, 2014
Pros: free coffee. breaks when needed
I enjoyed my time at lexis nexis. They are very family oriented and they take what you tell them to the proper people to help fix any thing that needed to be. Let you take time off when needed. Let you make up the hours if you needed to.
Records Adjucator (Former Employee), bolingbrook Illinois – March 29, 2014
Pros: great environment
Honestly working here was so fun, coming into work was a new experience everyday. Managers are always there to assist when you need them. And the festive office party's keep the mood alive here. Great place, great hours, great pay, and just great overall!
I love working at Lexis Nexis until the company made changes and start outsourcing.
Coordinating Editor (Former Employee), Charlottesville, VA – March 24, 2014
Pros: free 1/2 hour lunches, flex time, work from home
Cons: short breaks, good benefits
We all had flex time just as long as you get your work done. Co-workers were like family, I got along with everyone. The hardest and busiest part of the job is what we called 4th quarter which begins in September and end in December.