Customer Care Associate (Former Employee) – Etobicoke, ON – 2 January 2017
I worked there as a customer care department. Customer Care Manager is horrible. She does not train even new employee. She just put them into the floor. and finally we emploees are geeting yelled by the customers. the lady does not want teach anything to new employees. if anything happens wrong, just directly blame to new employees without knowing the truth behind it. They have always less employee. there is no time for others co-workers to replying anything. I do not blame my other associates. I know when they come into work, every minutes they have to take stresses and rush to finish work. lot of things they have to do in the same time. I do not know how she became customer care manager, she does not have any managerial skills. she is not even high school graduate.
Front Office Manager (Former Employee) – Brampton, ON – 1 January 2017
This is a good company for a younger person to start out with and to move up to different levels of the business. This job has flexible hours and provides an MIT program to allow other to advance in management.
Front Office/Customer Service (Former Employee) – Regina, SK – 28 December 2016
I worked for the company for just about 7 months was let go. They didn't give me a good reason, was told just wasn't working out. They are a joke of a company to work for, they don't care much about their employees I would never recommend the company to others for work, or to even shop there!
Sales associate (Former Employee) – Ottawa, ON – 8 December 2016
Leons hasnt become the leader home furnish distribution for nothing ...leons continusly strives on the mantra part of the family...they take pride in making your hardest visions come true to ensure your home becomes ur home...the staff was great to work with..thehours are long but if u love ur work and the staff u soon realize u enjoy those long days.
Warehouse Customer Service Representative (Former Employee) – Scarborough, ON – 7 December 2016
Considering the fact i was a warehouse customer service associate, there was a lot of heavy lifting to do when you first start the job. However, as the shift continues and customers start making their way to the clearance section where i am placed is when it is more interesting as you get to deal with customers. The fun part is trying to sell them the products and convince them to buy it.
Go to work knowing there is going to be something not done that "NEEDS" to be done. Too many Bosses, needing things done "Now". Not enough W/H staff to accommodate work load. People under me are GREAT to work with. Best part of the job is no one bothers you in the W/H after hours and things can be completed then, AFTER office staff has gone home. Medical is OK. No real benefit from working there. After 6 months working there you get 25% off furniture only. New employees get used/old apparel to represent the company. Vacation pay paid on each cheque
You get paid from the minute you punch in to the minute you punch out.
Delivery Driver/Swamper/Warehouse (Current Employee) – Edmonton, AB – 3 November 2016
The management are easy-going and very friendly...usually, lol. There are many different positions throughout the building that may be good for all kinds of people because it is a showroom and a warehouse. Home deliveries come from this location as well. The lunchroom is spacious and there is plenty of parking for staff.
Executive Assistant (Former Employee) – Toronto, ON – 24 October 2016
I worked for Leon's furniture during a very big transition in the Marketing team management. It was a great learning experience where I was able to utilize my past experiences in helping the transition go smoothly. Due to my relocation I had to submit my letter of resignation. I had a great working relationship with my boss and the new management staff that came aboard at the time. They offered sports where I joined the volley ball team and was able to participate in the Sick Kids summer tournaments. The most enjoyable part of the job was dealing with all the papers throughout Canada for the distribution of our flyers. I developed some very good working relationships.
Warehouse Associate (Current Employee) – Calgary, AB – 16 October 2016
- A day at work is good. - Working style of a big company and its customer service. - Management is really helpful. - Co-workers are friendly. - Dealing with angry customers but with the help of training we handle such situations successfully. - Smile on happy customers face.
Customer Service Representative (Former Employee) – Canada – 13 August 2016
Would not recomend working here. Underpaid, their customer service policies are morally wrong. You're trained to basically be the bringer of bad news almost always. Managers are clicky biased and will 360 on you if you're easy to blame. You're basically going to expect being yelled at by customers 24/7 working in customer service and I can tell you right now8/10 people you're dealing with will be miserable. You're guarenteed fulltime hours but at the same time if you're not liked by managment you won't have much of a choice in what you work. Not much for work life balance. Pay is better than other retail jobs but is it worth it for the amount you have to take?
Front Office Associate (Former Employee) – Ontario – 29 July 2016
Management is awful! Most of them treat their employees like they are their personal slaves. Sales associates are paid too much and everyone else is not paid enough. unfair here. sales staff is also constantly scrutinized. Customers abuse employees daily, and coworkers are okay.
Managers expect too much of their employees
BUT WHEN YOU UNDER-PAY YOUR EMPLOYEES LEONS, DONT EXPECT GREAT WORK :)
Customer Service in Warehouse (Current Employee) – Saskatoon, SK – 22 June 2016
I am thankful that leon's furniture company give me a good working experience since I worked. the Supervisors are friendly and kindly, they pay a lot patient to help employee to learn skills. The manager is a so nice lady, she always smile and help you to solve the problem even you have something hard to finish.
Warehouse Associate (Former Employee) – Hamilton, ON – 25 May 2016
typical day at leons is unpacking things , unloading trucks , assembling tables , doing pick ups , going in the lift trucks taking couches etc. learned how to drive a lift truck , everyone is really nice
A typical day at the Leons Warehouse would be getting up early in the morning. Driving to work on time and making sure everything is running smoothly when I arrive. That requires me to get all the work load ready for that day such as get the delivery trucks ready to go. Build furniture and place on the show room floor. When a customer buys something and that want it right away, my responsibility's are too put the furniture they bought into their vehicle and also make sure they are satisfied. I learned how too work well with co workers and learned how to be independent to get the job done. The hardest part about the job was that there was no hard part. The job was hardworking but I am a fast learner so I found no problem learning new things fast.
Your work/life balance is great, you get days off during the week and your off early on the weekends. Learn to be an exceptional salesperson within an environment designed by the Leon's family to continue learning throughout the year. Management and co-workers are professional both in appearance and character. Hardest part of the job is making it through the day in off peak seasons. Again management is trying to correct this issue by creating mini sales before massive quarterly sale months. Just be sure to save some money in the busy season to hold you over when its "dead".
The only free food you ever get is once a year. It's all you can eat Superstore hot dogs