Eyecare Professional (Current Employee) – Toronto, ON – April 26, 2016
A normal day at work was answering phones, checking jobs for customers, selling glasses and educating clients on what would be best for their life style and vision needs. Cleaning and visual merchandising by materials and colors. Repairs such as a broken arms or lenses coming out of frames and replacing screws or nose pads. I learned how to ask the right questions to learn the correct information in order to be able to provide the right products. I also learned soft skills; the right way to relay a message in a professional manner. The most enjoyable part of the job was making connections and really making the customer happy with their purchase. My co-workers were so much fun and always there for support when needed. The management was very supportive and always there to teach new skills and new ways to elevate customer experiences.