LensCrafters Employer Reviews

I honestly can't believe this company has so many good reviews. Good temp job while going to school, but if your looking for a serious job look somewhere else. Lots of gossip and drama.. After 5 years with the company, ABO certified, excellent attendance and attitude, I made a whopping 13 dollars an hour. But it was a paycheck while I went to school, – more... and anyone taking a job here should just be a pitstop while you work for a better career. – less

Working for LensCrafters is fast-paced but very enjoyable place to work at.

You work an average of 45-60 hours a week on salary.
Management is insincere and gossip about terminated employees.
Lack of diversity in management positions.

I checked in patients and completed the pretest portion of their exam for the doctor. I also assisted customers in selecting new glasses as well as helped adjust the frames to give them the perfect fit.

Selling, inspecting and dispensing quality eyewear in about an hour! Stocking frames, and helping customers with the selection process. high sales success.

Starting off with a daily goal and communication with staff is highly important. Greeting customers, making there experience our #1 priority.

The most enjoyable part of the job is the smiles on the happy patients faces.

The most enjoyable part of the job is the smiles on the happy patients faces.

Manage patient schedule. Manage filing. Manage doctors office. Manage orders. Manage preliminary testing.

One of the MOST RETAIL oriented optical businesses. Clearly a company that will affect the future of the industry.

Depending on the shift, I either open or close the store. Typically, my position involves a large amount of coaching in sales strategy and customer service throughout the day so I am in constant communication with my co-workers as well as the store manager. Issues are far and few between with the exception of an occasional disgruntled customer but the – more... most gratifying part of the job is knowing that you took part in helping someone to see better and feel better. – less

This is a great place to work for students or those who want to gain experience in a professional retail enviornment. Whether working on the sales floor or the lab you will be challanged to work hard and reach goals.

They hire managers with no background in optics, not even licensed opticians, in many of their locations. The staff that keep these stores running never stay for long and typically relocate to a different retailer for better pay, better recognition, and for less corporate hassle.

It's not the greatest place to work, but it has friendly associates, flexible hours for part time. If you want to work for a manager that will stick up for the employees LUXOTTICA, that is why this company is based in Milan, Italy they train their general mangers to be cowards especially the new gm in phoenix store #125. The gm before him was great – more... she was probably the best manager I have ever worked for until she was transferred than everything went down the drain. – less

working for this company has been a pure enjoyment, the co-workers and reliable for assistance what ever may be needed pertainiing to the job. The hardest part of the job is turning away patients with insurance our company doesn't accept. Days with this day are typically nice, i love the customer service part of it. I get the chance to meet different – more... people. – less

The day start with opening procedures towards machinery maintance and properly check if all are in working condition in order to operate one hour job glasses. Special orders are recieved and ready to inspect for power and imperfections, then they are ready to process. I have learned to inspect quality on jobs and to check on tolerances if they pass – more... inspection. Management and co-workers are in the same plan to make goal and interact with customers to assure highest customer quality performance. The hardest time of the job would be when I have to multitask on the floor then go to thhe lab and work on the one hours and speacial orders. Even though working is really fun there , I like working there because you get to work with your hands and enjoy customer conversation. – less

Not a bad place to work, but definitely a stepping stone in my young career. Would have been better if management was more consistent. We had different managers and regional managers etc every few months.

Working with people helping them see while looking good in there eye wear. I've learned about labs different types of lenses including contact lenses. About different types of eye diseases. My co-workers are amazing we are a team we work together in which i enjoy. The hardest part of the job is when the labs are delaying on jobs which delays the costumers – more... eye wears from coming in sooner. the fun part about my job is getting to see people happy once they found the right part of glasses. Also when new items and technology comes out. – less

customer service is key, must be able to multi task, good co workers

The hardest part of the job is learning on the run.
CoWorkers were very nice & supportive