LensCrafters Employer Reviews

I learned to work in a professional environment where to follow the procedures and do my job which is to help people to meet their needs.
Top managements are very friendly and helpful but store managers depends on your luck who work with because there are some managers make the environment like a hell for employee to look good for company.
This is the – more... worst part of the experience you may get. – less

grinding lens to the prescription and fitting the lens into the frame the customer has chosen

I learnt many things here, not just about glasses but about the working world as well.

Lenscrafters- home of accufit technology is a very good company to buy glasses for casual wear, work and sun wear too. I love working there!

• Responsible for running payroll every week, accounts payable and accounts receivable
• Prepared weekly sales reports to present to the manager
• Improved productivity by monitoring sales of associates
• Provide accurate, quality and caring service in an efficient manner to existing and new customers
• Utilize effective listening and communication – more... skills to identify problems, needs, or opportunities
• Actively sell LensCrafters products and services to current and potential customers – less

For the time that i worked at Lenscrafters i enjoyed it. i met new people everyday and received great complements on my help that i contributed to everyone.

Very sales driven but caring towards their employees I don't recommend working there

This was a fun place to work, selling and dispensing eyewar.

Enjoyed helping patients find fashionable eyewear and guiding patients in the selection of lens.

A typical day at work can vary. They have counters that count every person in or out. They reprimand you for not selling enough even if you have people picking up glasses or contacts your surprise to sell them more?There are no excuses even if the traffic counter says no one has walked in in 2 hours. Unrealistic!You have to be able to be optician, manager(even – more... if your not),receptionist,doctor tech,lab tech,janitor anything and everything. You better be able to multitask several things, phones and people all at once. Breaks??You better punch out for your break but don't plan on taking your break. Schedules?Your lucky you get it by Saturday night and the week starts Sunday. More time than not hours are being cut so full time staff are lucky to get 32 hours, better be ready to use your pto to supplement the other 8 hours. Forget vacation because you use your pto so you have a full 40 hours and the rest you end up carrying over. If your part time because of hour cuts you will be lucky to get a 3 hour shift some weeks. Be ready to text from your personal phone sales numbers to gm's,RDO's etc. a diffident times. Over my many years with LC I have worked with wonderful people, that does make the stressful difficult working conditions bearable. As far as training go's they will train you to sell, sell, sell...making them lots of money is what is most important...not making people see and love their new look, although they try to preach that money is the most important thing. LC offers great products but you better take out a second mortgage to afford what we HAVE to sell you. Management is out for themselves. There really isn't room for promotion unless your in the "it" club and even then probably not. They will have people work full time hours and not give the the full time benefits. I love my customers for the most part. The hardest part of my job is not being able to provide a necessity at a reasonable price. LC isn't the great work place it was before money hungry luxottica took over. The tv program 20/20 summed it up in 2012. Sad to say but do yourself, family and sanity a favor stay far away from LC. – less

Very unstable working environment. The company is way too focused on making money rather than helping the patients. Priorities are askew due to hiring and paying according to popularity. At one point I had the highest sales and customer service compliments but was passed over for a raised for the manager's friend.

This job challenged me with my analytical skills. I learned about reactor design and equipment design to produce lenses. I further tuned my lab reporting and note taking skills. My co workers were very friendly and management explained everything in a detailed manner.

On the store level most stores have awesome employee's. This company is watered down with mid management. Forget about being promoted. Once you are a GM or Lab manager thats the end of the line. Pay increase's are insulting. There is NO advancement opportunities.

The people and overall work experience was unique and enjoyable, yet the company suffers from the typical pitfalls within corporate retail, such as poor budgeting and personnel cuts.

A typical day at work was busy. Even if the business itself was busy there were daily routine items that needed to be done prior to the close of business. My location was cross trained, so we all did the retail and doctor's office job. Cleaning, vendorizing the frames, shipments, general office duties, insurance verifications, preliminary tests for – more... the optometrist etc. We were all pretty much family since we were together all the time. It was stressful at times but overall I had fun. I must say that Lenscrafters does have the best on the job training when it comes to optics and management. Even though I no longer work there, I have taken a lot from the experience. There are management tactics that I currently use in my daily life. The most enjoyable part of the job was knowing that I made a difference in someone's life. It could've been the simplest frame repair/screw replacement or the 10 year old child that can now see clearly in school. The biggest thing was knowing that we could save people's eyesight just by having an eye exam. Your eye health can show many signs of diseases without a patient having symptoms. The hardest part of the job was actually leaving. You develop relationships with co workers along with patients that you helped throughout the time working there. – less

I enjoyed this job a lot bc I always enjoyed working in the optical industry however there was way too much micromanaging and this wasnt the place for me. There were way too manyconsequences if your sales were not at a specific percentage daily

horrible work ethics, company is out for money.they do not care about their employees.nothing but gossip and drama internally.they rake employees and customers over the coals.if you have morals and ethics do not apply.you may like it for a few months but it gets old fast. no recognition, no appreciation, unrealistic sales goals,hire ppl with no experience. – more... management changes constantly.keep subpar people on bc there's too much red tape to get them out. – less

Training was unmatched compaired to other companies in the beginning. Had potential to make a career out of entry level position. Upper management not supportive or transparent. Met and befriended many coworkers over the 16 years of service there. Love helping customers and making them happy, like working on the equipment and constantly learning about – more... new products. – less

I was excited to work at LensCrafters the first 3 months. I've been trying to get another job since. I have a love hate relationship with LC. In theory, LensCrafters would be an ideal place to work if it was truly about helping customers and not robbing everybody of their money. The product is great, but the prices have increased steadily over the past – more... 3 years. I have had four different general managers and at one point LC got rid of the retail manager position. All of the general managers have been hired from outside the company That didn't help me think that there is any room for advancement.

I will say that the staff members and the doctors are very dedicated to giving patients the best eye exams and experience.
It just seems that corporate isn't too in touch with what really goes on. – less

• Attend to the customers and read their prescriptions assisting them to choose correct lens
• Laboratory work as required
• Fill, fit, adapt, or dispense any soft contact lens prescription.
• Actively participated in the purchase department of the lenses and frames for spectacles.
• Coordinated with the staff members for the growth of the clinic.
• – more... Interviewing patients and identifying their particular needs.. – less