An excellent place to gain valuable customer service skilss
Admissions Assistant (Former Employee) – Windsor, Berkshire – 4 March 2017
LEGOLAND is an amazing, fun and enjoyable place to work. On a typical day, which starts around 8.45 am, we would go up to our departments and get debriefed on things we need to do or accomplish by the end of each day. Then, we get allocated to our particular role we need to do that day i,e car parking. (there are rotations made very frequently).
As LEGOLAND was my first job, i learnt a lot of things that i think still help me to this day. For example, solving problems on my own. When a customer had a issue, it would be my responsibility to help them out in the best way i can. This is still relevant as i have begun to do it subconsciously in my college life and day to day life.
My department consisted of very tight friendships. This really helped as if you needed your shift to be covered someone would always gladly help. Also, if you were unsure about anything you would be very comfortable to ask for help.
Personally. the hardest part of the job was telling customers that their tickets were not valid for a particular days i.e, firework events. Also, the hardest part was remaining calm when a customer was really angry. They then become quite intimidating however, it was my job to keep them and myself calm and sometimes this would not work.
The most enjoyable part of the job was seeing the little children enjoy themselves. It automatically puts a smile on your face.
very cheap lunches, good pay, relaxing
walking up the big hill, not enough hours