Calling numerous numbers throughout the shift, and getting to speak with people. As well as getting to convince and interest people to participate in the current survey, which benefits communication skills. It is a friendly environment, mostly because of the supervisors and co-workers. Fulfilling an hourly quota for certain projects can be a challenge, but this also gives the individual motivation to do so. The most enjoyable part of the job is the ability to choose your preference of hours every week.
Repetitive dialogues because of having to read questions carefully
Telephone Interviewer (Former Employee) – Edmonton, AB – 15 January 2014
What I discovered in my customer relations experience is that the highest level of customer satisfaction is achieved through teamwork and through the creative application of outstanding communications. I got along very well with all my co-workers,as well as with my supervisors. I found it a wee bit difficult,when I was doing an opinion survey,to not give my opinion in any amount,when the participant asked me what I thought about a specific topic.I generally do like to give my opinion,if I think it would benefit the situation.Being a professional interviewer,one can never give an opinion. I do like talking with people.
I felt comfortable working there and loved the job, as well as everyone I worked with.I knew my jobs very well.It was a weekday job
There were no health benefits offered to the employees.I am married, so for me this was not extremely important. There was not a lot of perks.
Interviewer (Former Employee) – Montréal, QC – 7 August 2013
It is a job that requires you to repeat the same phrases over and over for hours which doesn't allow it to be an everyday job. The job requires us to get interviewees to accept our surveys which makes it hard because once you let them know the duration of the project/survey that refuse to participate. The most enjoyable part of the job was that the hours were flexible and supervisors were understanding so there was a good relationship in the atmosphere.
Day Shift Supervisor (Current Employee) – montreal,QC – 4 December 2012
- you can never be late -you can not talk to anyone -you have to be careful because the boss knows all the loop hole to not get caught by nom de travail -they treat you like dogs -there are no bonuses raises only every year if your luck -they will kick you to the curb sooner then look at you - they do not care about quality only quantity -if someone on the higher floor doesnt like you be prepared to be demoted or fired, depending on how much they dont like you
Telemarketer (Former Employee) – Winnipeg, MB – 20 November 2012
I got nothing to say about them really. it was a survey-type calling center. We called people to get a statistic and rate the certain places we called, such Toronto, Winnipeg, Quebec, etc.
They broke their own rules regularly, and flipped out if one of us did that. They never made any sense to me. However if it did and you can do it, there was always a spot open. I didn't stay here long at all.
during breaks the windows offered a good scenerey.
they don't care about people, they just wanted to care about themselves.