Pros: discounted mortgage rate.
Cons: no breaks at busy periods.
.Call handling general query's regarding mortgages and investments.Complaint handling and cross selling of insurance products.
I learned customer service skills,credit data managing and mortgage and insurance products,i also learned investment products such as isa's and fixed rate bonds.
I learned how to participate in team work and share knowledge.
Sorting – more... outstanding problems for customers was the most satisfying part of the position. – less