Assistant Store Manager (Former Employee) – Oakville, ON – February 3, 2016
Our DM would come to my store and trash talk certain employees behind their backs, was not professional at all... Hired new management member and allowed this new employee to take weeks off at a time leaving all the responsibility of the store on only two full time key holders, who by the way were only getting paid $12.00 and $11.50! Its an embarrassment to say that I ever worked for a company who truly does not care about their employees at all.
Sales Associate (Former Employee) – Burnaby, BC – October 26, 2015
While working for this company I realized that although everyone as individuals were amazing, it felt a little like high school. In a sense everyone would talk about each other and it went from a family to just coworkers
Brand Stylist (Former Employee) – Kelowna – September 5, 2015
I really enjoy working at Le Chateau. The clothes are high quality and easy to sell as well as the people I work with are amazing. However, I would not recommend applying here. They do not give you room to be an individual and sell in your own way. The company wants all of their employees to conform to everything they say and basically sell in a scripted way. If you are going to school or have any kind of a life outside of work they will not be willing to work around your schedule. The company is inflexible and stubborn when it comes to availability. I loved working here and had top sales however they practically pushed me out the door because I refused to work off a script and drop out of school to have a career here. They are not looking for people to work their part-time, they only want people who are going to work for Le Chateau forever. If you are just looking for a job in retail DO NOT apply here. They don't even have competitive wages and you will probably stay at minimum wage for the entire period of working there.
Head Cashier (Former Employee) – Edmonton, AB – July 17, 2015
I worked here while I was going to school. A typical work day would start pleasant with my fellow employees, then by the end I would be miserable. I was the head cashier, so I was mostly responsible for ringing through the sales. I was also in charge of the accessories. On top of the salary, the sales employees got a commission for their sales. That is were it got really competitive and the employees could turn angry quickly. What was really frustrating was that it was a store stuffed with too much clothing. If we had to get clothing out of the back, that was a nightmare, and dangerous to our safety. It would take another person to pry open the tracks and hold it open with their bodies, so that I could get something for a customer. And if it was on the top row, you had to climb up to get it. There were no ladders, and a clothes hook was impossible to come by. I had ripped so much of my clothing from that. I had talked to management about it several times but nothing was really done. Once the store was closed, we would have to stay for hours after cleaning, and re-organizing the store. I had to stop several times out of sheer exhaustion and I got yelled at for it. An eight hour work day would end up being 10-11 hours with no other breaks. The only thing that made me happy was working in the men's department the few times I had to cover while another employee was on break. I would not recommend this place to work at to anyone. I don't even shop there anymore.
I joined Le Chateau as an in store Merchandiser. Within a couple years I was promoted to District Visual Merchandiser. This company offers growth with an incentive of a 50% off discount on all of their merchandise. Was an excellent starting off point for my career.
Style Specialist (Former Employee) – Brantford, ON – May 12, 2015
My experience at Le Chateau was amazing. I applied and the next day I received a phone call for an interview. I was hired two hours after my interview. I was only a part time so the hours weren't amazing. If you can go apply.
A typical day would be helping whoever opened the store, clean, assist customers, breaks, more cleaning, counting tills, organizing jewellery.
The most enjoyable part of my job was helping customers look for outfits that they loved and showing them different ways on how they can wear the outfit/accessorize it.
Great co-workers, Great environment, Fast pace
Too many people on non busy days, could change on how the training goes
key holder (Former Employee) – Thornhill, ON – April 17, 2015
Loved going to work, dressing up in the newest fashion and looking great was apart of my job. Of course best part was helping customers shop so technically I became a personal shopper. It was fun dressing up people or an occasion. My co-workers became family and still in touch with them. Management was amazing, during holiday hours it got a bit hectic but it was doable.