Stock Associate (Current Employee) – Toronto, ON – 3 March 2017
I have learned how work efficiently, and under pressure. I have learned how to work independently, as well as take leadership in tasks. I have learned to do online orders. Send professional emails. I have learned how to receive and ship stock.
I enjoy that the environment is safe, the people are nice within this company and my management is very understanding. They work well as a team, and assist me when it is needed. I enjoy the culture of the company and all it offers.
Key Holder, Shoe Specialist, (Former Employee) – Toronto, ON – 21 February 2017
- hard work and no positive feed back - nothing, because management is not qualified to train and does not train - Management was nice in the beginning but turned blind eyes to harassment - they are rude, Clique - Not positive feedback, no pay off, worked like slaves and so much turn over just about there bottom line and no concern for well being of workers in any regard.
Brand Stylist (Former Employee) – Regina, SK – 31 January 2017
When I worked there, it had awful management. They were consistently down our necks. Even as a top seller, they treated their employees awfully. Everyone I worked with quit because of how bad it got. Had an awful commission as well.
Assistant Manager (Former Employee) – Pacific Centre, Vancouver – 11 July 2016
greeting customers, helping them select items they are interested in, answering questions about the garments, collections, fabrics, etc. That men & women shop for different reasons, (typically) men when they need something, women for all sorts of reasons> co-workers were kind, however, due to it being a commission-based sales environment, it got a bit competitive.. I t was difficult to predict how many people would come through the door that were going to buy something, and if they would keep it or not> it was enjoyable when a new collection would come in, when we had sales, so more customers would come in
Senior Visual Merchandising Manager (Current Employee) – Mississauga, ON – 10 March 2016
The company needs to take better care of it's employees as they are the front lines of their business. If you pay sales associates minimum wage and management just above that, then you will only get a minimum wage amount of work from employees.
Sales Associate (Current Employee) – Surrey, BC – 1 April 2016
the team is great, you are able apply your communication aswell work on it. Company is flexible with the student work life. very understanding people. management is great on teaching how to do special orders, making customer transactions
Brand Specialist (Former Employee) – St. John's, NL – 15 June 2016
Honestly, stay away. The management is horrible at this business. Hated every minute of working there. Other employees there steal your commission sales every chance they get. The discount is okay because you get fifty percent off the clothing, but some of the clothing is awful; falls apart after one wash cycle.
Brand Stylist (Former Employee) – Kelowna – 5 September 2015
I really enjoy working at Le Chateau. The clothes are high quality and easy to sell as well as the people I work with are amazing. However, I would not recommend applying here. They do not give you room to be an individual and sell in your own way. The company wants all of their employees to conform to everything they say and basically sell in a scripted way. If you are going to school or have any kind of a life outside of work they will not be willing to work around your schedule. The company is inflexible and stubborn when it comes to availability. I loved working here and had top sales however they practically pushed me out the door because I refused to work off a script and drop out of school to have a career here. They are not looking for people to work their part-time, they only want people who are going to work for Le Chateau forever. If you are just looking for a job in retail DO NOT apply here. They don't even have competitive wages and you will probably stay at minimum wage for the entire period of working there.
Head Cashier (Former Employee) – Edmonton, AB – 17 July 2015
I worked here while I was going to school. A typical work day would start pleasant with my fellow employees, then by the end I would be miserable. I was the head cashier, so I was mostly responsible for ringing through the sales. I was also in charge of the accessories. On top of the salary, the sales employees got a commission for their sales. That is were it got really competitive and the employees could turn angry quickly. What was really frustrating was that it was a store stuffed with too much clothing. If we had to get clothing out of the back, that was a nightmare, and dangerous to our safety. It would take another person to pry open the tracks and hold it open with their bodies, so that I could get something for a customer. And if it was on the top row, you had to climb up to get it. There were no ladders, and a clothes hook was impossible to come by. I had ripped so much of my clothing from that. I had talked to management about it several times but nothing was really done. Once the store was closed, we would have to stay for hours after cleaning, and re-organizing the store. I had to stop several times out of sheer exhaustion and I got yelled at for it. An eight hour work day would end up being 10-11 hours with no other breaks. The only thing that made me happy was working in the men's department the few times I had to cover while another employee was on break. I would not recommend this place to work at to anyone. I don't even shop there anymore.
Assistant Store Manager (Former Employee) – Oakville, ON – 3 February 2016
Our DM would come to my store and trash talk certain employees behind their backs, was not professional at all... Hired new management member and allowed this new employee to take weeks off at a time leaving all the responsibility of the store on only two full time key holders, who by the way were only getting paid $12.00 and $11.50! Its an embarrassment to say that I ever worked for a company who truly does not care about their employees at all.
Manager, Assistant Manager, Head Cashier (Former Employee) – Mississauga, ON – 27 September 2012
-servicing customers needs, merchandising, receiving stock, cash and systems paperwork, perform directives from Head Office -learned all aspects of store operations and how to organize and give priority to key situations -management well trained, professional, knowledgable -co-workers fun to work with while striving to reach objectives -hardest part of the job would be long hours standing -most enjoyable part of the job is being in a fast-paced environment that allows you to learn, be surrounded by great fashion and, meet new people on a daily basis
quality fashion, bright contemporary stores, quality training, great incentives
Sales associate (Former Employee) – Thunder Bay, ON – 24 March 2016
No time to sit and no time to find excuses. Nothing but exceptional customer service was always expected. I learned to never take customer's complaints and aggravations personally and to to always try to troubleshoot the problem to get the best outcome possible.
The manager was always available for advice and help but always let everyone figure out situations and problems and solve them on their own before she interfered. Everyone worked as a team and everyone was looking for the best results for the customer and the store.
The hardest part of the job was dealing with complaints patiently and trying to always let the customer leave satisfied but the best part was when the customer got what they were looking for and left the store with a smile and a great and powerful feedback.
Floor Staff/Cashier (Current Employee) – Oakville, ON – 6 March 2016
Le Chateau has provided with much experience. Before I worked here, I did not have any experience with the actual inventory operations of the store. I have had the opportunity to learn, explore and come across situations I would have never thought myself to be in. All this has made me a better employee for the current workplace.
One thing that I would change is the addition of a break room. It would be a lot more accommodating to have a separate space to spend my breaks in rather than having to sit squished at the back with all the boxes and materials placed there.