Customer Service Specialist, Cashier (Former Employee) – Montréal, QC – 5 April 2017
i learn to work many hours standing, i was assigning to arrange some items and maintain clean and safe my area. my former manager was likes to train associates. When i had difficult to solve some problems i was happy to refer to a colleague or manager.
Stock Associate (Current Employee) – Toronto, ON – 3 March 2017
I have learned how work efficiently, and under pressure. I have learned how to work independently, as well as take leadership in tasks. I have learned to do online orders. Send professional emails. I have learned how to receive and ship stock.
I enjoy that the environment is safe, the people are nice within this company and my management is very understanding. They work well as a team, and assist me when it is needed. I enjoy the culture of the company and all it offers.
Key Holder, Shoe Specialist, (Former Employee) – Toronto, ON – 21 February 2017
- hard work and no positive feed back - nothing, because management is not qualified to train and does not train - Management was nice in the beginning but turned blind eyes to harassment - they are rude, Clique - Not positive feedback, no pay off, worked like slaves and so much turn over just about there bottom line and no concern for well being of workers in any regard.
Brand Stylist (Former Employee) – Regina, SK – 31 January 2017
When I worked there, it had awful management. They were consistently down our necks. Even as a top seller, they treated their employees awfully. Everyone I worked with quit because of how bad it got. Had an awful commission as well.
Assistant Manager (Former Employee) – Pacific Centre, Vancouver – 11 July 2016
greeting customers, helping them select items they are interested in, answering questions about the garments, collections, fabrics, etc. That men & women shop for different reasons, (typically) men when they need something, women for all sorts of reasons> co-workers were kind, however, due to it being a commission-based sales environment, it got a bit competitive.. I t was difficult to predict how many people would come through the door that were going to buy something, and if they would keep it or not> it was enjoyable when a new collection would come in, when we had sales, so more customers would come in
Brand Specialist (Former Employee) – St. John's, NL – 15 June 2016
Honestly, stay away. The management is horrible at this business. Hated every minute of working there. Other employees there steal your commission sales every chance they get. The discount is okay because you get fifty percent off the clothing, but some of the clothing is awful; falls apart after one wash cycle.
Sales Associate/ Shoe Specialist (Former Employee) – Toronto, ON – 18 May 2016
Working at Le Chateau helped my customer service skills a lot. I started as a cashier/ sales associate and worked my way up to a shoe specialist. I really enjoyed being in charge of my own area, making sure all the right merchandise is displayed and customers are more then satisfied with their purchase.
Sales Associate (Current Employee) – Surrey, BC – 1 April 2016
the team is great, you are able apply your communication aswell work on it. Company is flexible with the student work life. very understanding people. management is great on teaching how to do special orders, making customer transactions
Sales associate (Former Employee) – Thunder Bay, ON – 24 March 2016
No time to sit and no time to find excuses. Nothing but exceptional customer service was always expected. I learned to never take customer's complaints and aggravations personally and to to always try to troubleshoot the problem to get the best outcome possible.
The manager was always available for advice and help but always let everyone figure out situations and problems and solve them on their own before she interfered. Everyone worked as a team and everyone was looking for the best results for the customer and the store.
The hardest part of the job was dealing with complaints patiently and trying to always let the customer leave satisfied but the best part was when the customer got what they were looking for and left the store with a smile and a great and powerful feedback.