Sales Associate, Stock room and cashier (Former Employee) – Calgary, AB – 23 March 2017
A typical day of work would be folding clothes, put stuff back to where it was originally found. I learned Le Chateau was not the place to work at. Management was good very flexible with scheduling. The workplace culture was very judgmental because if you did not do something a co-worker liked you would get judged and feel like you did not belong there. The hardest part of the job was only being in the back room to find something for only one minute. The most enjoyable part of my job was taking breaks and the 50% off discounts. You had to wear Le Chateau clothes which is not right, we should be able to wear whatever we want.
Sales Associate (Current Employee) – Edmonton, AB – 6 July 2017
I've worked here for a few months and the management is very picky with your sales, expecting them to be the best of the best selling thousands of $$'s every day while the management makes near no sales. I was scolded for having slow sales for 1 week while the next was phenomenal. They don't seem to understand that some days you just aren't going to do that good because people just browse and there's nothing anyone can do about that. The discount is great but even with it you can barely afford their clothes at 50% off with what they pay you.
Wages are low, management is hypocritical and judgemental
Full Time Key Holder (Former Employee) – Edmonton, AB – 15 May 2017
I did not enjoy working here at all unless I was the manager for the night or day because then it was a more relaxed environment. Up tight is a great word to describe the environment here. They set a very high bar for the expectations of you and treat you with no respect. This store has the "annoying way" of helping customers, people steal sales and you almost never make commission.
The 50% off discount
The people/management. The rules/contract (everything)
Brand stylist/men's specialist (Former Employee) – Nanaimo, BC – 3 May 2017
This company is trying to stay afloat in a horrible customer service industry. The job is highly repetitive and there is no room for growth, they pigeon hole you and expect you to over work for minimum wage with only 4-5 hours per shift. The return policy is a major dunce cap for this dying store. Management from the top down is deplorable. Employee discount is great but the clothing quality is progressively worse so you barely use the discount, the same styles can be found on websites with better quality and deals. Its commission based for sales but the commission is unachievable or very minimal.
Some co-workers are great to work with, 50% employee discount.
bad management, over worked for little pay, no work life balance, poor quality clothes, return policy.
This company has been known to really hire good/well-rounded people...People that leave the company and decide to come back are always saying 'i miss the people here' . Management is always wiling to go the extra mile to accomodate their staff.
Manager (Former Employee) – Calgary, AB – 7 January 2017
very repetitive days, folding, hanging, folding, hanging!! customers disrespect staff when they don't get what they want. they treat product poorly, throwing and leaving clothing on the floor. staff is fun to work with.
Assistant Manager (Former Employee) – Waterloo, ON – 27 December 2016
It's a great job to start your career as a sales associate. You learn so many things here that can help you in your future career. What you need to have is passion and a drive to succeed, then you will be recognized and praised. Recommend!
Great work experience, development, commission, 50% discount.
Manager/Key-holder (Current Employee) – Kitchener-Waterloo, ON – 29 November 2016
This is a fun place to work if you are interested in higher end fashion. There is a lot that can be learned in terms of merchandising, sales strategies, and managerial skills. At outlet locations it is easier to get along with a work together with your coworkers as a team since there is no commission pressure. It can be difficult when it is busy such as around the holidays.
Stylist Assistant (Former Employee) – Coquitlam, BC – 28 November 2016
Terrible management. No benifits. No respect for their employees or customers. The staff were constantly talked down to by management and they yell at you to push sales. Co workers overly competitive for sales. Overall negative experience but good discount
Men's and Ladies style specialist/Sales Associate (Former Employee) – Vaughan, ON – 10 November 2016
Each day was different no 2 days were every the same. You meet new people and learn something new which helps your character grow. Management goes over goals and updates constantly so you always know where you stand and where you need to be.
no guidance, no one had a clue what they were doing
Sales Associate (Former Employee) – Calgary, AB – 23 October 2016
did learn anything, no one bothered to train me, I asked after my first month cause i had felt i had been there for a bit and hadn't learned anything and it was shaken off like it wasn't important management had no sense of prioritizing or communicating affectingly with staff, and creating teamwork and a healthy work environment
long hours, customers yelling, little to no training
Stylist and sales representative (Current Employee) – Winkler, MB – 15 July 2016
i started out being excited about working there, but somewhere along the line, i had a disagreement with a keyholder (who happens to be my manager's childhood friend) about why she makes me do her task and mine and takes credit for it, while she actually wastes her time talking to friends on the phone during store hours. when i reported to the manager, my hours started decreasing drastically, until it got to a point where i only worked 3 hours a week, but i was required to have 4 days completely dedicated to working there. Also the manager made it her duty to schedule me in for work on days when i specifically told her i would be unavailable . when the assistant manager noticed and decided to talk to the manager about her friend's attitude towards work and how my hours reduced out of the blue, she reduced the assistant manager's hours too. Also working here is not a walk in the park, its is very stressful, so much is expected of you with so little to gain in the process.
Assistant Manager (Former Employee) – Waterloo, ON – 14 January 2016
a typical day involved a lot of backlash from the manager, I learned that there is a lot to do to maintain a store. The staff were generally friendly, but often felt like a sorority full of party girls. It was difficult to go against my ethics when it came to how customer's should be serviced, but I enjoyed when the manager wasn't there so I could provide friendly and relaxed service and dress up the customers using my fashion skills.
Keyholder (Former Employee) – GTA, ON – 30 October 2015
Everyone is sneaky and they don't care about their employees. Avoids confrontation. Worst company to work for. Managers can say whatever they want and their actions are dealt with. Beyond unprofessional.