LCBO Employee Reviews

Found 225 reviews matching the search
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Great schedule flexibility for students.
Service à la clientèle (Current Employee) –  Ottawa East, ON26 February 2017
LCBO has been a great opportunity to learn about wine, beer and spirits as well improve social interactive skills. The overall workplace culture can be taxing in the sense that full time employees do not seemed fulfilled by there life choices. The salary is exceptional for any student and the added flexibility to work around the school schedule was crucial when deciding to accept the job offer.
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Providing socially responsible service to Ontario
Customer Service Representative (Current Employee) –  Toronto, ON22 February 2017
Provincially run business generating billions of dollars in revenue for the province of Ontario through the responsible sale of alcohol. A typical day working at an LCBO in downtown Toronto is working as a cashier. I have learned to provide consistency in good customer service by inspiring customers to discover more about wines, spirits, and premium beers. Management is interested in boosting sales of alcohol at their location and is always competing against other locations. The hardest part of the job is commuting to work, store locations are not evenly distributed through Toronto. The most enjoyable part of the job is supervised sampling of alcoholic beverages.
Pros
Long vacation periods
Cons
Commuting long distances
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Good Job- but will take years to gain seniority (10+) and over 30 hours week
Part-time Customer Service Representative (Current Employee) –  Thornbury, ON18 February 2017
As a Casual employee, it is not a terribly challenging job, it is physical and it is retail, overall it is a good place to work. The Union is a good and bad thing, and while wages are above the average for retail type work being solely seniority based has its issues and challenges. You should expect short 4-5 hour shifts until your seniority is established which can take 8 years+. Some of the fun things are tastings - you learn a lot about products and how they are made.
Pros
People are wonderful, pay is good for retail.
Cons
Short shifts and can take 8 + years to advance no benefits for 4+ years.
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Fantastic Place to work all around
Customer Service Representative (Former Employee) –  London, ON16 February 2017
I worked for the LCBO for several years and found it to be a progressive, innovative organization. The LCBO provided external educational opportunities and financing.
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Fun place to work
Casual Part time (Former Employee) –  Mississauga, ON15 February 2017
I had the experience to work alongside some really fun people. The LCBO tam is awesome & very polite, friendly & outgoing. I would always be thrill to go back & work there.
Pros
Sampling the alcohol
Cons
Not enough hours
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fun workplace and people
Customer Service Representative (Former Employee) –  Brampton, ON14 February 2017
stayed at cash for majority of the time, the coworkers were fun and made you feel comfotable quick. the managemnet was really nice and understanding and switching shifts was really weasy as well.
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Great place to work
Customer Service Representative (Current Employee) –  Midland, ON14 February 2017
It's a great place to work, with lots of friendly co-workers. The pay is in my opinion perfect for the amount of work and customers you deal with on a daily basis.
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cashier
Casual Salesperson (Former Employee) –  Brantford, ON13 February 2017
Come in do your float for the day , ring in customers purchases or refunds and ask for id. locate products for customers , make sure the store front is clean and presentable.
Pros
busy
Cons
drama
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A great company!
Customer Service Representative (Current Employee) –  Stoney Creek, ON13 February 2017
A great place to work if you are FULL TIME. this comes with higher pay, full benefits, and paid vacation.
Unionized.
always learning the brand. customer service is a must working for the LCBO.
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not the best
Customer Service Representative and Cashier (Former Employee) –  Dwight, ON11 February 2017
Can you spell MICRO MANAGE...You have to have aa second opinion on anything and everything you do. The company is the most wasteful I have ever seen.
Pros
few and far between
Cons
Micro managed
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Good job
Store Manager (Former Employee) –  Toronto, ON10 February 2017
The LCBO is a good place to work, most employees are decent and hard working. Upper Management for the most part were fair and organized. The salary is very fair for the work you are expected to do. The hardest part of the job is putting up with many obnoxious customers. For the most part the customers are friendly but unfortunately there are many who are not,
Pros
good atmosphere
Cons
demanding customers
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Great team
Customer Service Representative/Cashier (Former Employee) –  Barrie, ON6 February 2017
Great place for temporary work. Learned a lot about dealing with and knowing the signs of impairment. Also learned a lot about wines, spirits, and international beers.
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Great work.
Line Operator (Former Employee) –  London, ON3 February 2017
The time I spent with the company, was valuable and educational. It was hard work, with great colleagues. I'm appreciative that they gave me the opportunity.
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Fun and encouraging environment to work at.
Customer Service Representative (Current Employee) –  Nobleton, ON31 January 2017
Great place to work, loving environment, would defiantly recommend to an individual wanting to get in the retail or customer service industry. My team at Nobleton was amazing.
Pros
Communication, flexibility, good hours
Cons
some physical labour
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Wonderful work environment and coworkers
Cashier (Former Employee) –  Cambridge, ON30 January 2017
A job that was always a surprise but never disappointing. Can be difficult to keep up with but allowed me to gain confidence in my ability to socially interact with customers and co workers in a professional manner
Pros
Government Job
Cons
Not guaranteed hours
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Great place to work, friendly, fun
Customer Service Representative (Former Employee) –  Shelburne, ON23 January 2017
Holiday fixed December 2016 5th – 31st
Maintained excellent customer service while stocking shelves
Cashier, handling merchandise / money
Opening and closing procedures
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Fun place to work
Customer service representative (Current Employee) –  Brampton, ON20 January 2017
Lcbo is a great place to work. Its good job security and simple and easy to do. You meet amazing people and it's easy money.
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Pay 12/hr as cashier, free wine samples occasionally
Customer Service Representative (Former Employee) –  St. Catharines, ON15 January 2017
The environment feels respectful, depends which LCBO you work at. Since it's a government job, breaks are scheduled and always given. I enjoyed the training, learning workplace safety and lifting procedures. I never learned how to properly lift objects anywhere else. I was working cash, checking ID's, restocking shelves.
Pros
pay is 12/hr
Cons
short hours for first starters, it's difficult to get promoted because so many babyboomers work there and wont quit.
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Awesome Part-time Gig
Customer Service Representative/Cashier (Former Employee) –  Barrie, ON13 January 2017
Only worked at the LCBO for 1 season.
Fast-paced job as cashier during holiday season
Stocking shelves provided knowledge of product
Safety oriented organization
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Great workplace and environment in Picton location. Management in Picton excellent and accommodating.
Customer Service Representative (Former Employee) –  Picton, ON12 January 2017
I enjoyed working here-- learned a lot. Work hours and advancement limited. Fellow employees willing to help and give advice in a friendly and helpful manner. Cashier duties are extensive.
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Overall rating

4.0
Based on 230 reviews
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Ratings by category

Work/Life Balance
3.9
Salary/Benefits
3.8
Job Security/Advancement
3.3
Management
3.7
Culture
3.8