Customer Service Representative (Current Employee) – Maple, ON – 16 October 2013
- Providing effective customer service for products and events - Engage with co-workers and work together for most beneficial customer experience - Having the ability to overcome obstacles such as learning to operate equipment by utilizing training sessions offered through LCBO
Customer Service Representative (Current Employee) – Mississauga, ON – 19 March 2017
A typical day is spent with giving Outstanding Customer Service, whether on the sales floor or on cash. I have learned about wines, beer and alcohol. I have learned to run a cash and challenge underage or intoxicated individuals and do it professionally. The management is great and it is a good culture. The hardest part of the job is dealing with intoxicated individuals. The most enjoyable part of the the job is dealing with the customers and building relationships with them.
Customer Service Representative (Current Employee) – Brampton, ON – 14 March 2017
Great customer service provided to every customer, and giving them great information on products that they are not familiar with. I get to grow as an employee learning new things and i take the initiative to learn more things.
Service à la clientèle (Current Employee) – Ottawa East, ON – 26 February 2017
LCBO has been a great opportunity to learn about wine, beer and spirits as well improve social interactive skills. The overall workplace culture can be taxing in the sense that full time employees do not seemed fulfilled by there life choices. The salary is exceptional for any student and the added flexibility to work around the school schedule was crucial when deciding to accept the job offer.
Customer Service Representative (Current Employee) – Toronto, ON – 22 February 2017
Provincially run business generating billions of dollars in revenue for the province of Ontario through the responsible sale of alcohol. A typical day working at an LCBO in downtown Toronto is working as a cashier. I have learned to provide consistency in good customer service by inspiring customers to discover more about wines, spirits, and premium beers. Management is interested in boosting sales of alcohol at their location and is always competing against other locations. The hardest part of the job is commuting to work, store locations are not evenly distributed through Toronto. The most enjoyable part of the job is supervised sampling of alcoholic beverages.
Good Job- but will take years to gain seniority (10+) and over 30 hours week
Part-time Customer Service Representative (Current Employee) – Thornbury, ON – 18 February 2017
As a Casual employee, it is not a terribly challenging job, it is physical and it is retail, overall it is a good place to work. The Union is a good and bad thing, and while wages are above the average for retail type work being solely seniority based has its issues and challenges. You should expect short 4-5 hour shifts until your seniority is established which can take 8 years+. Some of the fun things are tastings - you learn a lot about products and how they are made.
People are wonderful, pay is good for retail.
Short shifts and can take 8 + years to advance no benefits for 4+ years.
Store Manager (Former Employee) – Toronto, ON – 10 February 2017
The LCBO is a good place to work, most employees are decent and hard working. Upper Management for the most part were fair and organized. The salary is very fair for the work you are expected to do. The hardest part of the job is putting up with many obnoxious customers. For the most part the customers are friendly but unfortunately there are many who are not,
Cashier (Former Employee) – Cambridge, ON – 30 January 2017
A job that was always a surprise but never disappointing. Can be difficult to keep up with but allowed me to gain confidence in my ability to socially interact with customers and co workers in a professional manner