Customer Service Representative (Former Employee) – Toronto, ON – 31 January 2014
Worked at the LCBO for the winter season - Seasonal Working at the LCBO was an awesome experience. Management was good at communicating tasks and recognizing you for accomplishing tasks. Co-workers were always there if you needed any help or had any questions, everyone was really friendly. The hardest/scariest part of the job would be telling an intoxicated customer that we can not serve them, a lot of the time they would get mad and start swearing at you but my co-workers and the management team always had my back in any situations like that. Most enjoyable part of the job was going in to see everyone day after day.
Cleaner (Former Employee) – Toronto, ON – 18 May 2017
a typical day at work is fun and enjoyable. i learned a lot of stuffs specially talking with other people even if its not my line of work i get to talk to people when ask about a location of the product.the manager even helps in putting the products in shelves when he's not busy even if i think he should'nt have to.the hardest part of the job is sometimes while the stock persons are also putting products on the shelves so sometimes you have to wait for them to finish before you can do your job
Seasonal Help - Customer Service Representative (Former Employee) – Fonthill, ON – 17 May 2017
LCBO was a great company to work for. Although I was only hired for seasonal help, once hired by the company it appeared as though there would be a great opportunity to advance and learn within the company.
Unfair company from the top but cashires are the best
NO ONE (Former Employee) – DONT WORRY – 16 May 2017
Hello every one this company isnt any different than any other company, managers from walmart and superstores are trying to run like same where they came from. These managers get bounces for saving cut cost on staff and getting more work done from less employees. Thats why you get to see line ups like walmart. Managers get to go for meeting " goulf" clubs on the public funds and all the good food whenever there is a meetings. As an employee if you stand up for yourself, you would be transfer to different store. Dm and other upper people get to hire other contractors where they get cash under the counter to giving them the contract. Lcbo is a very wonderful company till you work for it and get to know the all the wicked uper managerment.
Assistant Manager (Former Employee) – Toronto, ON – 16 May 2017
clean work place and safety standards met . Stocked shelves quip store in ready for business mode set up cash trays for cashiers payroll ,inventory counts , displaying proper marketing , received truck deliveries , did some instore tastings, accounts payable
Customer Service Representative (Former Employee) – Pickering, ON – 13 May 2017
Excellent place to work. Awesome management and co-workers. Base pay for Fixed winter term was above minimum, If you like to keep busy then this is a great job. Shifts fly by.
Downside If you get asked to work Summer Fixed Term you need a criminal record check but if you have not lived in the region you are applying to work for, for the past 5years, you need to go back to where you previously lived to get a same day check OR get one online that costs $70. With no guarantee of employment after August 31st. Term Runs from about May 1st-August 31st. Must be available weekends. So It makes it hard to work a second job, so you have something after the term is completed.
Above min wage, fast paced environment, great managers and co workers
Almost impossible to get on as casual/part time with the union, and even if you get on as casual/part time you would NEED a second part time job
Customer Service Representative (Former Employee) – Ottawa, ON – 12 May 2017
If you enjoy an organizational culture stuck somewhere between the Dark Ages and early 1960s, individual store managers who vary to the same degree in behaviour as they do interpretation of the Bible-like Collective Bargaining Agreement, and where your voice is encouraged, so long as you say very little and don't talk too loud, then this is the place for you. Welcome aboard! Here's your cash. Stand there.
Dealing with crazy managers, lazy full-timers and nearly universal sense of individual entitlement.
They don't want Smart people working there who will question their methods
CSR - Customer Service Representative (Current Employee) – London Region – 25 April 2017
I don't understand how ANYONE could say this is a relaxing, good place to work our hours have been slashed, with 11 years at the lcbo I get 4 and 6 hour shifts, to gain a 40 hour week we must work 7 days a week, they don't want full time employees, so again with 11 years I am still a casual employee, we work hurt, we work short staffed, we have NO sick days ,we get no managerial support, there is NO work - life balance...great place to work...I think not
they only pro to working her, we get to read the Food & Drink Magazine a week before the public does
no work - life balance, No sick days, short shifts, never a 40 hour week, work 7 days a week
Customer Service Representative (Former Employee) – Mactier, ON – 20 April 2017
Fun job and work environment but the pay isn't great for the responsibility involved. I worked on contract as a summer student job and was forced to pay union dues which sucked because contract employees aren't even mentioned in the union manual (and therefore are probably not protected at all by the union.) Also, they DO NOT give references even if you do a fantastic job. Heard LCBO is good for full-time permanent hires.
Learning about and getting to test different beverages, meeting lots of people
Long hours standing, some heavy lifting, no references given for contract employees
Customer Service Representative (Current Employee) – Toronto, ON – 10 April 2017
Working in an unionized environment is interesting and the collective agreement is currently being renegotiated. As a cashier, your job is easy. Not a lot of independent thinking required. New pay grid and advancement will make pay rises extremely challenging. As it is currently, it could take up to 10 years to get full time employment. There are no benefits for casual employees until they have 5 years of service. This job is secure but not challenging. There is a lot of product knowledge required which is how I've managed to say moderately invested in work. Scheduling is done based on seniority so expect to work every weekend and holiday for at least a year.
Customer Service Representative (CSR) (Former Employee) – Toronto, ON – 10 April 2017
One of worst companies I have ever worked for. I don't even want to waste any more time talking about them. They are company that should probably be privatized and converted into a real company where management would most likely treat their people much better.
cashier (Former Employee) – Rockland, ON – 7 April 2017
The hardest part of this job was the employees. No one was friendly and felt unwelcomed. The best typical day I had working at L.C.B.O was during the holidays! Epic! Line up was crazy people were in a rush, stressed, anxious and no patience but one customer at a time. Keep smiling :)
Customer Service Representative (Current Employee) – Toronto, ON – 7 April 2017
Ever since wine and beer came into the grocery stores to work place hasn't been great. If you're looking for a part-time job for little extra cash it's great but trying to make a career out of this takes too long. The wait time right now for full-time is about 14 years