Customer Service Representative (Former Employee) – Toronto, ON – 31 January 2014
Worked at the LCBO for the winter season - Seasonal Working at the LCBO was an awesome experience. Management was good at communicating tasks and recognizing you for accomplishing tasks. Co-workers were always there if you needed any help or had any questions, everyone was really friendly. The hardest/scariest part of the job would be telling an intoxicated customer that we can not serve them, a lot of the time they would get mad and start swearing at you but my co-workers and the management team always had my back in any situations like that. Most enjoyable part of the job was going in to see everyone day after day.
Customer Service Representative/Cashier (Current Employee) – Richmond Hill, ON – 9 January 2018
A typical day at work is mainly cash handling, and warehouse to floor work. I also am a shift leader a few times a week, leading a team of 5-10 people. I have learned conflict resolution, time management, how to interact with customers, and organizational skills. My manager and I have a great work relationship, he is very understanding and not a micro manager. The hardest part of the job is making sure that you are sensitive to everyone's needs and emotions. My fellow employees make this job very enjoyable.
takes 10 plus years to gain full-time and benefits