A typical day at work is me sitting at the front desk and coordinating with the other staff on shift to ensure the safety of the residents in the complex. I do 1-2 sets of rounds of the complex during my shift to ensure the building is secure, that the residents are safe, and ensuring that the building is not damaged.
In this position I've learned a lot of patience when dealing with drunk students and I also learned how to be stern in a way that a drunk person can understand and respect. I've dealt with many situations in the years I've been employed and they have all shaped me into who I am today and the way that I deal with situations.
My co-workers are all good individuals who want to do their best and learn from their experiences before the graduate. Most of my co-workers are students at the University.
The hardest part of the job is dealing with students that are in Mental Health Crisis, meaning they want to self harm. I've dealt with many over the years and it is never an easy situation.
The most enjoyable part of the job is knowing that I have helped many students and am still able to help students if and when they need help.