Laurentian bank Employee Reviews

Showing all 13 reviews
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Call center environment
Call center, Customer Service Agent (Former Employee) –  Montréal, QC4 April 2017
Had to answer a very high amounts of calls a day with professionalism and efficiently . Learn about bank products, resolve clients problems and answer accurately to the questions they had about their accounts and the products we had to offer them. I learned a lot about in how to resolve issues and make the customer happy
Pros
medical benefits
Cons
Hours were not stable
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ok workplace
Administration Clerk (Former Employee) –  montreal16 January 2017
not there enough time to say much- contract:
clerical position
long time to implement new ideas
nice ladies environment
standard clerical job environment
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buen lugar para comenzar
Teller (Former Employee) –  Montréal, QC10 January 2017
paracomenzar a trabajar en bancos canadienses es buen lugar, esta carente con la tecnologia pero igual se aprende muchisimo. el salario no es tan bueno pero es decente. hay bastante estabilidad y las vacaciones son buenas
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Excellent work environment
Compliance Analyst (Former Employee) –  Montréal, QC22 April 2016
Excellent team work
good corporate culture
respect and attentiveness towards its clients
As an expanding financial institution that's always searching for the latest innovations, Laurentian Bank is constantly on the lookout for talented people to help it meet new challenges.
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Growing organization
Consultant (Former Employee) –  Toronto, ON8 May 2015
Had the opportunity to be present at the merging of several companies North American Trust and Laurentian Bank and the division becoming B2B Trust. Very challenging but rewarding.
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demanding environment with disconnected management
Operations (Former Employee) –  Toronto, ON7 April 2015
the place is fine for somebody in business development with good network of contacts - account managers in commercial banking or real estate financing. these people are bringing the bank money and the only ones who are appreciated. admin and operations personal is working very hard but, in my opinion, is not being compensated enough.
bank is very Quebec centred, it's hard to get a managerial position if you are not fully bi-lingual
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Consultant on a marketing project
Consultant (Former Employee) –  Newmarket, ON10 February 2015
Build a new client database, by eliciting information from external clients and creating a report for the PM. enjoyed communicating with clients and obtaining the information required in support of building the database. Enjoyed working from home and having a home/work life balance.
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Blc
Sales Representative (Former Employee) –  Montréal8 January 2015
Bonne expérience dans les services financiers et la vente de produits financiers.
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Busy
Customer Service Supervisor (Former Employee) –  Toronto, ON18 September 2014
All the aspects of running the cash part of the bank and supervising the tellers.
Pros
Responsibility, lots of work
Cons
Not enough staff
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Very strick workplace
Mortgage Administrator and Customer Service (Former Employee) –  Toronto, ON5 August 2014
I did not enjoyed this bank: Very conservative and very strict. Also, outdated and horrible computer systems.
Pros
Advancement
Cons
Very strick environment.
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very busy place
Customer Service (Current Employee) –  Montreal QC3 February 2014
a lot of paper work, computer system crushed many times since had been "improved" in 2014, many times instead of 3-4 customer service representative i worked along! pressure to sell, 3-4 times per week worked 30-40 minites overtime after work for free.
Pros
co-workes are nice and helpful
Cons
pressure to sell
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Good place to work,Lacks communication between departments, outdated Technology
Personal Banking Advisor (Current Employee) –  Montréal, QC30 October 2012
Good place to work, however, the tools and Technology available to employees needs to be improved. Management sometimes seems to be disconnected from the retail reality.
Pros
commissioned, unionized, closed weekends
Cons
long hours
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Overall rating

3.5
Based on 13 reviews
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Ratings by category

Work/Life Balance
3.7
Salary/Benefits
3.5
Job Security/Advancement
3.7
Management
3.2
Culture
3.4

Laurentian bank Reviews by Location