A Tasteful place to have my first work experience!
Part-time Sales Associate (Former Employee) – Toronto, ON – 12 January 2013
I learned many new skills while working with the company, I made many connections and created friendships with people who have taught me many life lessons. Everyday going to work involved tasting new flavours of ice cream and chocolates. Talking to many customers from all walks of life and creating relationships with people whom you would otherwise just pass on by.
Customer Service Representative (Former Employee) – Saint John, IN – 9 January 2017
Always staffed at less than bare minimum. Company does not adhere to labour laws. Staff are expected to work without breaks, not even a washroom break, until 5+ hours into shifts. Frequently working a complete 5.5 hour shift without a single break. Company uses its camera systems to watch employees, not for loss prevention. Management considers its employees as warm bodies, and not as employees.
Key Holder (Former Employee) – Ottawa, ON – 15 March 2016
It was a great work environment with lots of interesting people, and loved serving ice cream and chocolate, Worked with lots of great people, Customers were wonderful,Loved to unload stock to see what great items we would recive.
Cashier and money management (Former Employee) – Lynden park Mall, Brantford Ontario – 3 September 2015
I would go in, open up the show case and ice cream counter, get set up and prepared for the day. I learned a lot about working at cash and handling customer situations very well as well as doing inventory. The management was amazing but promised more hours then they could give, the hardest part of the job was Christmas rush and the most enjoyable part was working in a great environment and safe workplace.
Customer Service Rep (Former Employee) – Sarnia, ON – 21 August 2013
This was the longest and best job I worked. I learned much about the workplace, as this was also my first management role at the age of 17. I worked here for nearly four years, and watched the company grow and change many times. Management was thorough in their explanations and their task dispense, they made sure we always understood what was going on. I learned to deal with these changes comfortably, and accept and work with them. My co workers were fabulous, and wonderful people. I made many friends from this job and still see them often to this day. There wasn't really anything hard about the job that I can remember, I enjoyed 100% of my work. Even the cleaning.
comfortable pace, good customer base, good management
Retail Store Manager (Former Employee) – Sault Ste Marie,ON – 29 March 2012
Daily schedules, time sheets, emails, sales goals. Sales environment of chocolate products and gifting. Merchandising for seasons. Management of 8 staff, training customer service and sales goals, merchandising of shop
Organizing daily and weekly goals Customer satisfaction and a great product.
Cashier/Assistant (Former Employee) – Windsor, ON – 11 March 2014
I love Laura Secord, I had a great staff that I worked with they were easy going, and always happy. A typical day, would be busy, fast paced. Dealing with dissatisfied customer was the hardest part of my job. Most enjoyment was working in a good environment.
Sales Associate/Cashier (Former Employee) – Brantford, ON – 15 March 2014
Scooping ice cream, selling chocolate... Seeing smiles of people and stories of traditions. Great Job only downside was pay and available hours. Served me well for years while in school. Not money to raise a family on, but great fun for the part time job seeker.
Manager (Former Employee) – White Oaks Mall London ON – 10 December 2012
As the store manager my day consisted of mentoring team members to acheive personal and store sales targets, provideing great customer service and keeping the store running smoothly. I had a great team the enjoyed working with me and I enjoyed working with them.
Associate (Former Employee) – Dartmouth, NS – 7 May 2014
Laura Secord was a good environment to work in, I enjoyed the people and the work itself. I opened and closed the store, worked cash, served ice cream, wrapped chocolate/gifts in a presentable manager, knowledge of product, and upsold all product.
Productive and creative making gift baskets, gift bags full of scrumptious, quality chocolates and other sweets to our valued customer base.
Customer Service Associate (Current Employee) – Hamilton, ON – 4 September 2012
Positive and energetic work environment. As a keyholder my responsibilities include opening/closing procedures. Learning procedures for ordering products. Maintaining a clean store and creative merchandising is productive and exciting. We are a team of customer focused individuals and are each considerate to provide a happy, safe, no negativity atmosphere for each other. We take on a hands on attitude when it comes to job sharing. I love to interact with the customer and am very passionate in sales. Determining their needs and seeing them leave with a quality product and a smile assures me of repeat sales and new customers through word of mouth comments about the sales relationship I develop with each customerl. It's a win win situation!
Sales Audit Coordinator (Former Employee) – Mississauga, ON – 25 July 2013
the people at laura secord are friendly and inviting. Its a place to learn lots as a young professional starting out, their major disadvantage is they have a huge disconnect between their upper level management and middle management.