Depending entirely on where you're placed (ie. Your co-workers, your manager, your location) it can be a very enjoyable job.
Lead Service Coordinator (Former Employee) – Toronto, ON – November 14, 2014
I spent 2 and a half years working with this company at the Toronto Eaton Centre location (which has since closed). I was hired as a service coordinator with open availability, Monday-Friday, all day. For the first year I worked up to 40+ hours a week. After about a year that tapered off to a steady Monday-Friday, 10:00-4:30 usually. At one point during my employment I was the only service coordinator for that location for a period of time. I felt over-worked and under appreciated and asked my manager multiple times to hire one more person to no avail. After a few months of this we fonay hired more service coordinators. I was "promoted" (with no pay) to lead coordinator of about 2-3 girls. In that time I was learning/being taught in the visual department and enjoying it immensely. However I was never considered a position to be able to move forward in that field, even as opportunities to do so arose.
In the start of my 2nd year my manager (of that location for 13 years) was relocated along with the entire management team. They replaced a 3 person team with, at the time, one person. And during the year this person was a manager, the company was unable to keep a management structure in this location. After multiple complaints and poor performance of the store, they failed to rectify the situation which ultimately led to this location closing.
I was employed with this company at this location until the last day.
I would have expected better from a company this size and reputation. I made the best out of a bad situation, a lot of the time.
no benefits, no proper performer appraisals, no recognition, no support, no growth opportunity.