Laser Quest Employee Review

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You learn how to be the life of the party.
Marshal (Current Employee) –  Kitchener, ON10 September 2013
This is a fun place to work at, if you're a shy person, this isn't the job for you. Especially since you have to hold the attention of a group of people, sometimes as large as 35! Having this job, you come across very different types of personalities and you learn different ways to handle different people and situations. You also learn how to work under pressure and a tight time deadline, all while maintaining a party like atmosphere.
Pros
Fun environment, most of the time. Good management.
Cons
Hours of the week change too much. One week I'll have 20, the next week I'll only have 9.
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Good place to learn new skills, poor work/life balance and senior management
General Manager (Former Employee) –  Toronto, ON26 November 2017
Shift work throughout the week. Enjoyed working with customers and training and development team. Good small team dynamic, poor senior management working relationships.
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Fun environment, but poor management
Crew/Assistant Manager (Former Employee) –  Regina, SK6 September 2017
Nearly two very enjoyable years with the company, but it became ridiculous how tight the chances of being hired there were. Its understandable there's a specific type of employee needed, but I found it was a very judgmental process. People got let go for harmless reasons. For such a lax environment, it was very strict. The pay wasn't too bad, but I feel as though there should be some form of pay raise for crew based on their efforts over their length of employment. The tracking sheets on employees were a fantastic idea, but there should be some form of tracking sheet for the management team as well, because there were some pretty questionable things done that went unnoticed or unpunished. The management team was very very very great when I started there, but one manager being hired seemed to strain that quickly. The team quickly lost communication and trust between one another, putting stress on everybody. Although it often felt like a family while working there, there were times it felt unreasonably dramatic and a lot like a high school TV series.
Pros
Family-like team, great flexibility around hours, fun and fast paced position
Cons
No official breaks, management, lack of communication
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Overall rating

4.1
Based on 75 reviews
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Ratings by category

Work/Life Balance
4.1
Salary/Benefits
3.3
Job Security/Advancement
3.5
Management
3.9
Culture
4.2