Implementation Specialist (Former Employee) – Virtual – 14 September 2017
Products and employee's are great. Clients are awesome. I learned how to be a great traveler. I worked from home due to the 70% of travel that was required, so can't speak to workplace culture. The hardest part was the excessive travel, the most enjoyable was meeting and exceeding client expectations.
Spanish Interpreter (Former Employee) – Provincia de Panamá – 28 August 2017
Alli aprendi todo para ser interprete por telefono. Asisti desde personas en accidentes de carro para comunicarse entre si hasta llamadas de 911 en donde ayude a una persona de habla hispana a dar resucitacion cardiopulmonar por telefono y la persona se salvo. Fue muy gratificante trabajar con ellos. Fue como mi escuela para aprender lo que es ser interprete.
Seguro medico, Seguro privado
diversos clientes de un tema pasaba a otro tema de interpretacion
Arabic Interpreter (Current Employee) – Florida – 13 July 2017
No promotions, low pay. Bad communications with managements. Working from home is a plus. No paid vacation. No benefits. Nice dealing with different people every day. Feeling good helping non English speakers.
Interpreter (Former Employee) – Monterey, CA – 14 May 2017
Working as an interpreter over the phone was an interesting job that provided great insight into people's lives. Every day was presented with a new challenge and an opportunity to help different immigrants in need. It was a great job.
Interpreter (Former Employee) – El Paso County, TX – 25 April 2017
Working at Language Line Services brought many benefits to my personal experience and in my career. It is a great company to work for. They are constantly helping you do better in your job through great management meetings. Working from home and the schedule was a little bit stressful for me.
All calls interpreter (Former Employee) – Monterey, CA – 12 April 2017
A typical day was lots calls, I learned Medical, Legal, Finance and Insurance terminologies that I did not know when I first started interpreting. Management, was good but not the best, there was not much communication between supervisors and regular employees. Workplace culture, we the employees were just like family, always looking out for each other when it came down to any unknown term, someone always came and stoop up to help each one. Hardest part of the job was not knowing what was your next call about since we took calls from all industries and some of them were very challenging. The most enjoyable part of the job was that at the end of each call I felt that I helped someone to express their needs, specially during 911 or medical calls.
ALL Call Spanish Interpreter (Former Employee) – Los Angeles, CA – 12 December 2016
Language Line Solutions provides interpreting services to clients all over the world and from all walks of life, their very fast paced work environment and lack of management support and low pay, makes it hard for the interpreter to remain in their work force for long
ability to provide interpreter services all over the glove
interpreter (Former Employee) – Monterey, CA – 27 October 2016
Find yourself a better job and stay away from this industry.
When you first start with them, you feel excited about everything. And you would say "I feel good about helping people with my skill" (like many posts did). You're truly kind and naive.
But then you find you're not being helped by LanguageLine in return. Your pay stays miserable, you struggle for any vacation/day off, you need to pay high premium & deductible for their health insurance coverage, you can hardly afford to feed your family, and you receive a mug or key chain for Christmas/New year. This company is a joke.
Worst of all, when they feel the need to lower their charge to shut out competitors, they LAY EVERY ONE OFF (you can throw your framed awards and commendations out of the window now) and REHIRE new interpreters at lower pay. You still want to stay with them? Sure, you can re-apply and get re-hired easily and start all over again, albeit at LOWER PAY. This company is a sweathouse.
Interpeter (Former Employee) – Morelos, Mexico – 3 August 2016
It's a good feeling to be helping others. This job, however, is very demanding and mentally draining. The clients and their clients are rude, many don't give you the chance to interpret. When I was evaluated I was told that I should interrupt to ask for a chance to interpret, that the interpretations have to be 100% accurate, to ask for all the repetitions that I need yet make sure that the call isn't too long. So.... Interpret perfectly and quickly, but don't miss a single word. In training you are taught to interpret meaning for meaning, not word for word and that too many repetitions. The system used for calls is of horrible quality failing all the time. When I would submit support requests to IT, they were never resolver and I was told after a month to submit another and start over. The termination process is done over the phone, once you are locked out of the system and told to call a 800 number and wait for your call.
Work at home, health insurance (IMSS), part time or full time, alright pay
Interpreter (Current Employee) – Los Angeles, CA – 24 July 2016
Stay away from Languageline as far as possible. The worst ever company to work for. After you worked for them for years, they cut your wages by large scale just to fill their greed. Treat employees as Slaves. Languageline had received class action lawsuit for mistreating their employees. Their unlawful conducts definitely deserves another one.
Treat employees as slaves, cut wages, received class action from previous employees for their misconducts.
Interpreter (Former Employee) – Ponce, PR – 18 July 2016
I was a work at home interpreter and enjoyed every day I worked for them. I had a full tiome jobe with them, quality time with my family and enjoyed learning everyday more from different departments. Health, Dept Colectors and more.