Lands' End Inc Employee Reviews

Showing all 250 reviews
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Color Manager
Color Manager (Former Employee) –  Mong Kok13 March 2017
Manage execution, fully utilize company resources and time to achieve the goals and objectives.
Handle assigned cross functional projects independently involving internal and external stakeholders by innovating new ideas to speed up the projects and strategies.
Manage project progress in timely manner, communicate and coach with project managers and business analysts.
Pros
Roles and responsibilities are clear
Cons
Long hours
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Boring, they don't care about you
Customer Service Representative (Current Employee) –  Dodgeville, WI12 March 2017
I've been working there for a year and a half and they don't care about you. They don't care about your scheduling needs. You ask off 3 weeks before you need off and they still schedule you. Sometimes they'll scheduled you 1 day a week. How can you make a living off that? You can't. Unless you can get Gaurunteed full time. Don't work there. Just don't
Pros
Product discounts
Cons
Short breaks, scheduling, rude staff
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Great Work from Home job if don't need to worry about hours
Remote Customer Service Representative (Current Employee) –  Madison, WI3 March 2017
Enthusiastic, friendly, and professional in verbal communications.
Consistently maintain positive energy level in every interaction.
Strong computer navigation skills and ability to organize and use resources effectively. Accurately type at least 35 wpm. Comfortable independently troubleshooting PC issues.Organized, accurate and detail oriented, sharing product knowledge including color, fabric construction, care, fit/sizing Ability to perceive and interpret customer’s need and resolve it proficiently.
Pros
Good pay, good supervision, good training
Cons
Hours are limited unless busy season, then you have to remember or know changes that happened.
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Working at Land's End
Customer Service Specialist (Former Employee) –  Stevens Point, WI17 February 2017
management is great along with the friendly staff all and all love the culture and facility I had great relations with all staff always a smile when you arrive and when you head home
Pros
great hours great people
Cons
part time flex hours
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Great Place to Works
Sales Coordinator (Current Employee) –  Warwick, RI12 February 2017
I`ve with Lands` End for 3 years and I really enjoyed my time with these company, but now is time for me to move on. I recommend Lands` End to anyone who is looking to have a great and fun time at work and to anyone who enjoy retail and customer services.
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Enjoyable place to work
Sales Associate (Current Employee) –  Warwick, RI10 February 2017
Every day is a new learning experience. Many friendly, loyal customers. Was given the knowledge and freedom to express my opinions. Customer service is number one priority. Great team to work with. Hardest part of the job is time management for resets and customer service combined. The greatest feeling is when you have an extremely happy, satisfied customer. Makes you feel on top of the world.
Pros
Our leads are always supportive
Cons
No pay increase in Five years
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Nice, small boutique in an airport.
Shift Supervisor (Former Employee) –  Rego Park, NY10 February 2017
This store is a nice small simple boutique in LaGuardia Airport. You get to meet different types of people, and the energy is always up , with consent, passengers and customers to greet.
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Excellent place to work...if you can afford to work part-time
Customer Sales Specialist (Current Employee) –  Reedsburg, WI1 February 2017
Land's End treats the employee in the exact same manner as the employee is expected to treat the customer...extraordinary in every way. The culture is one in which one looks forward to coming to work. A flexible schedule, along with a 'bank' of unpaid hours one can use for any reason without reprimand gives the employee a stress-free schedule and freedom to participate in family activities/vacation without worry.

The only drawbacks are that it is almost impossible to obtain a full-time position (directly due to the fact that it IS such a wonderful place to work that these positions rarely open up) and hours are few and far between during January, February and March.
Pros
Flexible scheduling; responsive management; great working atmosphere
Cons
Impossible to get full-time (everyone loves it here); lean hours in January/February/March
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Great place to work
Customer Service Representative (Former Employee) –  Reedsburg, WI30 January 2017
Employers is a very employee-friendly company that provides a great work life balance and flexible work hours. Culture is very conservative and status quo can be strong.
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productive
Picker and Packer (Former Employee) –  Oakham, Rutland26 January 2017
reliable
lovely environment
I learned how to pick and pack
management were really nice
the hardest part of the job was packing the clothes
the most enjoyable part of the job was working on the warehouse floor.
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Flexibilty
Cashier and Consultative assistant (Former Employee) –  Novi, MI 4837720 January 2017
I was able to work and start school with a flexible schedule. However my time schedule was not consistent. Management was okay. the training for associates should be more detailed.
Pros
Fast Pace
Cons
Training not clear
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Great Place to work
Support (Current Employee) –  Oshkosh, WI17 January 2017
I work from home for Lands End and the flexibility of working from home, and the convenience since I have small children has been amazing. I would recommend this job to anyone.
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what i enjoyed most
Cashier (Former Employee) –  Wayne, NJ12 January 2017
the job was very laid back, the managers were pretty laid back except when we had a big visit and the customers were friendly for the most part.
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regular customer service call center
Customer Service Specialist (Former Employee) –  Stevens Point, WI6 January 2017
I did not really like this job. If you dont mind sitting in a cubical and calling people or receiving calls all day then this is the job for you. This is a good job for people who need to work part time or college kids who need to make some money.
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Lands End
Customer Service Associate (Former Employee) –  Atlanta, GA4 January 2017
The clothing are awesome and the discounts are real good too. The pay and the hours are really bad but overall it was an alright job. The supervisor kept calling me by the wrong name.
Pros
The clothing discounts are nice
Cons
the pay and scheduling are not so good.
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Its Good
Customer Care Specialist (Current Employee) –  Reedsburg, WI2 January 2017
The company is a great employer. This job is a great paying job with high starting wages. All of the people are friendly and great to work with. I will truly miss the company.
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fair to staff
Support Consultant (Former Employee) –  Stevens Point, WI1 January 2017
Lands End gave equal treatment to staff across the board.They helped the staff with concerns and to try to fix attendance concerns. They give many options of attendance alternatives before being written up when running short on hours.
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It's work.
Housekeeper (Former Employee) –  Homer, AK31 December 2016
Upper management is a joke.
Having decent days off hardly ever happens.
Front Desk is nice, but coworkers are 90% rude.
Unrealistic amount of drama.
Cons
No healthcare
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Strong company with a history/heritage that spans 54 years
District Manager (Former Employee) –  Dodgeville, WI21 December 2016
Great company to work for...Teams in Dodgeville and around the US exemplify the mantra - Take of the customer and employees and everything else will take care of itself."
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Great, flexible job!
Customer Sales Associate (Current Employee) –  Reedsburg, WI19 December 2016
Lands End is a great job for anyone who needs a part time job. It's easy, not stressful and fun. Most people who call are very nice and to the point. The training is excellent as well
Pros
Pay, flexible scheduling
Cons
Nothing
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Overall rating

4.0
Based on 250 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.4
Job Security/Advancement
3.2
Management
3.5
Culture
3.8