Distribution (Former Employee) – Reedsburg, WI – 20 June 2017
Although my time with Land's End was brief as it was only for the holiday, my experience was a good one. I would gladly work for this company again. The management does an exceptional job treating employees fairly.
Customer Service Representative (Former Employee) – Dodgeville, WI – 13 June 2017
They were always accommodating for school schedules while I was in college. The pay was very competitive and the management was always helpful. Helped with my customer service skills and critical thinking.
CSR - Customer Service Representative (Former Employee) – Reedsburg, WI – 19 May 2017
Awesome work enviroment, great managment able to answer anything needed to be addressed. Good family values and moral for company. Flexable scheduale for people who have children. Ot ot ot able to have ot whenver asked
Sales Associate (Former Employee) – Willow Grove, PA – 4 May 2017
Lands' End is an awesome company to work for while in high school or going through college. The manager that was my boss was stubborn but nice at the same time. The assistant manager is much sweeter and is more enthusiastic about her job.
Customer Sales Representative (Former Employee) – Dodgeville, WI – 3 May 2017
Working as a home agent was nice, but had to maintain a certain amount of on call hours, where you were available to get on-line in 10 mins if needed. And was hard in area I lived since was about 10 mins out of town so basically couldn't do anything during those times, but was only paid if was needed.
Embroidery Specialist (Former Employee) – Stevens Point, WI – 29 April 2017
Lands end is truley all about helping the employee. However fulltime opportunity just isn't available. You works 53 hours a week June- November. The rest of the year if you get kept on, hours are limited to 4 hours a week or less to 24 hours per week. Great pay for entry level position.
catered lunches 3 days per week. big employee meetings and outings. employee discounts
no room for fulltime unless you wait many years, which works for some people, hard to balance family life
Technical Support & Embroidery Associate (Current Employee) – Stevens Point, WI – 21 April 2017
I've worked at Lands'End for 14 years, first as an embroidery associate, then as a technical support. It took 11 years for me to advance to tech support only to discover that they supervise and run the production floor more than the leads do and they do not receive the recognition or compensation they deserve. To put it mildly, if you don't suck up to the bosses non-stop, you'll never go anywhere with LE. Lots of favoritism, lots of hypocrisy.
Plenty of opportunities for time off, fun/friendly coworkers, clean/safe facilities
Poor/unprofessional leadership staff, little to no opportunity for advancement, long hours(especially in the summer)
Customer Service Call Representative (Former Employee) – Stevens Point, WI – 30 March 2017
Hours varied week to week. Part time anywhere from 12 hours a week to 32 hours pre week, seasonal. Program is now shut down( April 2017) . Overall good daily experience. Supervisor attentive and helpful. It was hard to determine what was expected as the training was not complete, was not informed of details of the program. It as a pleasure to help people lean and understand how the program worked. Other employee were friendly and supportive.
Training with large group (over 30) was extenive but lacked details.
Color Manager (Former Employee) – Mong Kok – 13 March 2017
Manage execution, fully utilize company resources and time to achieve the goals and objectives. Handle assigned cross functional projects independently involving internal and external stakeholders by innovating new ideas to speed up the projects and strategies. Manage project progress in timely manner, communicate and coach with project managers and business analysts.
Customer Service Representative (Current Employee) – Dodgeville, WI – 12 March 2017
I've been working there for a year and a half and they don't care about you. They don't care about your scheduling needs. You ask off 3 weeks before you need off and they still schedule you. Sometimes they'll scheduled you 1 day a week. How can you make a living off that? You can't. Unless you can get Gaurunteed full time. Don't work there. Just don't
Great Work from Home job if don't need to worry about hours
Remote Customer Service Representative (Current Employee) – Madison, WI – 3 March 2017
Enthusiastic, friendly, and professional in verbal communications. Consistently maintain positive energy level in every interaction. Strong computer navigation skills and ability to organize and use resources effectively. Accurately type at least 35 wpm. Comfortable independently troubleshooting PC issues.Organized, accurate and detail oriented, sharing product knowledge including color, fabric construction, care, fit/sizing Ability to perceive and interpret customer’s need and resolve it proficiently.
Good pay, good supervision, good training
Hours are limited unless busy season, then you have to remember or know changes that happened.