Lands' End Inc Employee Reviews

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Once great brand, struggling w/o pov
Former Employee (Former Employee) –  New York, NY2 August 2017
A lot of great talent & heart goes into every day & endeavor at LE. The brand needs to decide what it wants to be, and not keep trying to be all things to all people.
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Great iconic brand
Senior Merchandise Manager (Former Employee) –  Madison, WI27 July 2017
People over all were great. Only a few bad apples. Difficulty in moving the needle to preserve the brand heritage and attract new customers. The product quality is truly excellent. Worked with really smart and kind people.
Pros
Pay and people
Cons
Location
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Awesome, flexible, great pay
Customer Service Representative sales (Former Employee) –  Stevens Point, WI24 July 2017
Wonderful company, great people. Flexible schedule for the working mom. A lot of personal time for any emergencies. Easy to talk to managers and supervisors.
Pros
People
Cons
None
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Awesome place to work!
Control Buyer (Former Employee) –  Dodgeville, WI22 July 2017
Worked here before Lands' End was bought by Sears. Product was all high quality and primarily US-made. Classic/preppy clothing was very popular, so the business was very strong. Great group of people to work with who knew the product well and had a passion for the business.
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I've had alot of opportunities there
Telephone Center - variety of positions (Current Employee) –  Reedsburg, WI20 July 2017
Work independently
Help people
Friendly atmosphere
Fair pay
Variety
Have held a number of positions with the company and have had a chance to get to know a number of people. Many people have been there for many years.
Pros
Working from home
Cons
Limited to projects I can help with from home
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Looking for a job while at college? Look no further!
Shipping and Handling Crew Member (Former Employee) –  Dodgeville, WI20 July 2017
Great company! Fast paced work environment with ever changing responsibilities on a daily basis. Flexible work schedule and decent pay if you are a college student looking for part time employment.
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Customer satisfaction.
Customer Care Representative (Current Employee) –  Dodgeville, WI 5359512 July 2017
I enjoy providing expert customer service and creating new relationships with every customer or phone call made. It is a pleasant and fun experience implementing great customer service. But, inconsistent and the limited hours, of a flex employee, make the lifestyle adjustment difficult.
Pros
Good hourly wage
Cons
long drive to work
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Limited hours
Inside sales/ Custome Service (Current Employee) –  flexible, multiple office locations12 July 2017
Only flex hours, do not count on full time for many years.
Extremely limited benefits, no pto, no paid holidays, no paid vacation etc.
Good staff, good team to work with on a PT basis.
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I worked with the business outfitter division
Customer Service Representative (Former Employee) –  Dodgeville, WI11 July 2017
Lands' End allowed me to work from home while I had a medical issue, as well while I was attending college. I would take calls from business' that wanted to place orders for their staff, as gifts or office attire.
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Customer Sales Representative
Seasonal & Regular Customer Sales Representative (Former Employee) –  Cross Plains, WI1 July 2017
I worked there part-time week evenings and weekend days. Customer Sales Representative taking orders and catalog requests over the phone and inputting information into computer. Each day is different from different customers to the time of year it is. Management is easy going, helpful, and informative.
Pros
Nice wages, employee discount
Cons
hours depend on how busy the phones are, part time work
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Great values
Regional Visual Manager (Former Employee) –  Tampa, FL27 June 2017
Love the mid west culture. Very dedicated and hard working people that make up a great company. Woking in the field is amazing. Teaching and training teams to make a difference
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Great working environment
Distribution (Former Employee) –  Reedsburg, WI20 June 2017
Although my time with Land's End was brief as it was only for the holiday, my experience was a good one. I would gladly work for this company again. The management does an exceptional job treating employees fairly.
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Ok sometimes
Sales Associate (Current Employee) –  Fox Point, WI14 June 2017
It was ok working here sometimes but most people who work there live for drama and are very entitled. They really stress that there is a difference between corporate works and in store workers.
Cons
short breaks, low pay, unfair pay
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Land's End was a wonderful company to work for!
Customer Service Representative (Former Employee) –  Dodgeville, WI13 June 2017
They were always accommodating for school schedules while I was in college. The pay was very competitive and the management was always helpful. Helped with my customer service skills and critical thinking.
Pros
Just about everything
Cons
Seasonal - could be a pro though
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Great place to work
Associate Buyer (Current Employee) –  Dodgeville, WI9 June 2017
Great place to work for those with family and who also enjoy an active lifestyle. The onsite gym facility is great. It offers an in door track, swimming pool, and free fitness classes
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very chilled place to work
Merchandiser (Former Employee) –  Santa Monica, CA5 June 2017
The managers are very professional, caring, team players, great relaxed atmosphere, very clean and organized environment, they really care about their associates.
Pros
great place to work at
Cons
need more full time positions
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Great company
CSR - Customer Service Representative (Former Employee) –  Reedsburg, WI19 May 2017
Awesome work enviroment, great managment able to answer anything needed to be addressed. Good family values and moral for company. Flexable scheduale for people who have children. Ot ot ot able to have ot whenver asked
Pros
Everything is a pro with this company
Cons
None
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Lands' End Review
Sales Associate (Former Employee) –  Willow Grove, PA4 May 2017
Lands' End is an awesome company to work for while in high school or going through college. The manager that was my boss was stubborn but nice at the same time. The assistant manager is much sweeter and is more enthusiastic about her job.
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Hard keeping up with On-call Hours
Customer Sales Representative (Former Employee) –  Dodgeville, WI3 May 2017
Working as a home agent was nice, but had to maintain a certain amount of on call hours, where you were available to get on-line in 10 mins if needed. And was hard in area I lived since was about 10 mins out of town so basically couldn't do anything during those times, but was only paid if was needed.
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Fun place to work while going through school
Sales Associate (Former Employee) –  Houston, TX3 May 2017
Working at lands end was very fun, the coworkers I had were very reliable and made sure the customer was always taken care of. It was a good environment to have as a first job.
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Overall rating

4.0
Based on 278 reviews
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Ratings by category

Work/Life Balance
3.8
Salary/Benefits
3.5
Job Security/Advancement
3.2
Management
3.5
Culture
3.8