Call Centre Representative (Former Employee), St.Catharines/Thorold – December 16, 2014
Pros: i no longer work there!!
Cons: i used to work there...
Management are disrespectful and treat Call Centre Reps like they are uneducated and children. Landmark needs to realize that marketing to the same database over and over and over again, is not effective. It is neverproductive to ridicule or yell in front of others. If I could have given a lower rating I would have.
Sales Representative (Current Employee), Thorold ON – October 3, 2014
Pros: friendly co workers
Cons: low pay nagging managers, bad overpriced windows
Landmark windows is a second rate employer. They push employees very hard to mislead people into setting up people for an in home appointment. Their windows are very expensive and sales tactics they tell employees to use are very forceful and misleading. The manager is very miserable and frequently yells at employees and chatises employees who do not – more... set up enough appointments. The pay is very low at $11 a hour and there is virtually no commission. Personally i would not recommend working for them. – less
I was there 8months(surprised I lasted that long). Management lies to you. Location in NOTL was not healthy with call centre and production together when you walk through there. Doctor told me it was making me ill. Noticed they moved now. Lol. I made bonus always and even being ill and missing some work due to no fault of my own. Had some doctor notes – more... but didn't have one and when asked if it was ok, told it was and I was fine. End of that day...JW fired me(parting ways). Lol. I said fighting it and I did and received my EI. The leads you call are awful. Horrible place. – less
Call Center Rep (Current Employee), Thorold – April 13, 2014
I've worked at a few call centers and this is the best. The job itself can be repetitive but company is very family oriented and understanding of peoples lives outside of work. I really enjoy all the people I work with. I also find that its nice to actually be calling from the company I work for rather then being contracted out by some huge company – more... calling god knows where. When I give them the 1-800 number I can tell them they'll be calling one of the 8 people in the room next to me rather then some huge call center where there is no communication between departments. – less
Telemarketer (Current Employee), Thorold, Ontario – April 6, 2014
Pros: great hours
I have been employed by Landmark for 6 months and I personally have enjoyed being apart of the team. The other employees and management are very kind and helpful. We start each morning with a joke and we are motivated all day by kind words and/or incentives. The hardest part of the job is dealing with the odd difficult potential customer or not meeting – more... meeting my lead quota per week. It can be frustrating, however the management team has been very supportive. If you are looking for work that is reliable and you want to work in a positive work environment then Landmark is the right place for you! – less
Booking Agent (Current Employee), St.Catharines, on – April 4, 2014
Regarding Landmark Homes opportunity for your future . This is my review of a wonderful place to work and getting to know yourself , your goals , and really working with others. As all of us know we have to do all things in life that get us ahead. For myself , i wanted a new ladder to climb and find out more about me . So last October 2013 i started – more... one . Landmark Homes gave me the ladder to reach my inner self . To really know what i am made of , and to be proud. The employees are very open and welcoming like family . They will help you out without asking, which is not very often in most workplaces your in employed in . The hardest part of the job is climbing the stairs to go in ( not really ) i don't find anything hard except ,I'm hard on me , just like 92% of the world. Landmark has a mark on me and i am going to keep climbing the ladder no matter how many rungs . So if anyone is thinking of a change in their life and wants to really know what they are made of , then come work for Landmark Homes Solutions ... P.S . I love our website name ... Landmark (our stamp of Canada) Quality (our windows ) and the quality of our life is our to have ... cool hey ... just thought i would share that bit with you. – less
I love working for landmark it's a great place to work everyone is so nice and management is very encouraging
Call centre agent (Current Employee), St. Catharines ont. – April 1, 2014
Pros: great monthly bonuses great management
Cons: keeping up with you leads rude people
When we start the day we are given jokes or encouraging words everything that is expected of us is stated,if you make a mistake management helps you correct it instead if making a big deal of it, games are played to get next day leads that include cash and paid time off .we give away cash prizes all the time and try to give back to the communities that – more... helped us get where we are today ,the people at landmark are very kind and everyone gets along great.the hardest part of the job is some people on the phones are not as nice as others and you need to just let it roll off your back and don't take it personally the the best part of the job is some people you talk to are very nice and you can really enjoy the conversations you have with them,plus of course you get really great bonuses every month I have gotten one every month and it really makes a difference, I recommend working for landmark for sure. – less
Do not even think of working for this company if you are a professional sales person. The qualified leads they promise you are people who think that they need to sit through your presentation to qualify for a 10000 dollar renovation much like a vacuum cleaner sales job. Very long hours and a lot of mileage which is unpaid. When you can't talk someone – more... into new windows for their 3 years house they try to make you feel guilty and tell you you can't sell. Any good reviews are from head office trying to make this look like a good place to work IT IS NOT. – less
To summarise Landmark has given me the opprtunity to be all I can be and to do what I love to do. Best place I ever worked
Sales Associate (Current Employee), Pembroke, ON – January 30, 2014
Pros: you get out of it what you put in to it.
Cons: sometimes customers dont show up for appointments.
Landmark is a great place to work. I am on the road meeting potential customers and helping them decide on improvements to their home. I have learned a great deal on how their system works and their product knowledge. I enjoy the freedoms and the responsibilities this job offers. The management is very supportive any questions and concerns are quickly – more... dealt with and addressed. The co workers are also supportive and very friendly. The hardest part of my job would be driving in bad weather conditions and having to accept that the customer is unable to take advantage of what we have to offer them. The most enjoyable part of my job is meeting the customers bringing a smile to their face when they are happy with the decision I helped them with. I would recommend this company to anyone who is enthusiastic and drivin for this opportunity. – less
Customer Service Representative (Current Employee), St. Catharines, ON – January 28, 2014
Pros: flexible hours, excellent atmosphere and easily accessible
Landmark Home Solutions is a great place to work. It's a family owned company where they treat each and every employee like part of the family. The staff is friendly and fun to work with. Management and supervisors listen to you, know you as a person not as an employee number and treat you with respect. There are advancement opportunities for people – more... that want to work and not just earn a pay cheque. I finally found a job that I enjoy going to each and every day. – less
Accounts Receivable (Current Employee), Thorold, ON – January 26, 2014
Pros: advancement opportunities, treated like family
I have worked for Landmark since 2011 and have gained so much experience through the positions I have taken in the company. I have been given the opportunity to climb the ladder and have received advancement opportunities in the company. When I started here in 2011, I was originally hired as a call centre agent in the marketing department. I had a conversation – more... with my manager over how I would love to be considered for other positions in the company should the opportunity arise and just 9 months into my employment I was offered the chance to take on another position. Since then I have taken on more responsibility and have learned so much about the company. You are treated like family at Landmark. Management knows each and every person on an individual level which you don't often find nowadays. Overall, Landmark is a great place to be, and I enjoy my time at work everyday! – less
Customer Service Representative (Former Employee), Thorold – January 23, 2014
Landmark is a great place to work! There is free parking and it is easily accessible by bus. There is completive pay with monthly bonuses, a flexible schedule as well as Benefits! Your co-workers are friendly, with upbeat supervisors and management. Your day typically starts out with a team huddle and a daily joke. When booking appointments the program – more... that is used is simple and easy to follow, with very basic computer skills you would have no problems. The equipment that you use is not out dated, and the center is kept quite clean. There is a separate lunch room with a fridge, kettle and microwaves, along with vending machines. The script is simple, and does change, however it is kept in front of you at all times. Landmark is a great place to work, with room for advancement. You get what you put in – less
Booker (Current Employee), Thorold, ON – January 21, 2014
Pros: feels like a family
I have been employed with Landmark Home Solutions for 3 years now. I have to say this has been one the greatest experiences job wise that I have had. Each day is something new, new goals, new tasks. The Managers treat all of the employees with respect, They always begin each shift with stories or jokes to start your day off right. This is a family owned – more... and operated business, and when you are an employee of Landmarks you also become a member of the family. As for my co-workers, I have had the pleasure of meeting some really great people that I now call my friends. The hardest part of the job is dealing with the public, but to get respect you have to give it first. Most enjoyable part of this job for me would have to be all of the people I work with and work for. Knowing we all have the same common goal in mind each day. "to get that for tomorrow" – less
Telemarketer (Current Employee), Thorold, ON – January 15, 2014
Pros: good hours, great management, opportunity to make commission as well as hourly pay.
Overall a great company to work for and by far the best company I've worked for. I like the fact that we are calling "from" and not "on behalf of" Landmark Home Solutions. We are an important part of a company that makes top quality windows. It is a family owned business and and I feel like part of the family.
Management is great and we are treated – more... fairly and with respect. I hope I can be a part of this company for many more years. – less
Telemarketer (Former Employee), St. Catharines, ON – June 18, 2013
Pros: learned to fine tune my people skills
Calling several people each day and trying to engage them in the product. I learned that I did not want to do the job very long. There wasnt much time with coworkers and I excel when there is a social element to the job. The hardest part of the job was the repetative nature and bordom. The most enjoyable part was the pay cheque.