Call Centre Supervisor (Evenings)
Landmark Home Solutions - St. Catharines, ON

This job posting is no longer available on Indeed. Find similar jobs: Call Centre Supervisor jobs - Landmark Home Solutions jobs

Landmark Home Solutions is looking for an ambitious, dedicated, experienced call centre supervisor to take ownership of the Evening shift (1PM to 9PM) with rotating Saturday shifts.

Must Have:
- Minimum two (2) years proven call centre experience in a leadership role.
- Prior experience managing a team of no less than 10 staff at any time.
- Microsoft Office Suites (specifically Excel) plus email and web.
- Can demonstrate knowledge of the Employment Standards Act and basic HR functions.
- Able to coach, develop and lead a team of outbound sales agents.

Preferred: /Nice To Have:
- Experience with running a large team of 30+ call centre agents at any time.
- Proven sales experience.
- Prior experience in workforce management or predictive dialer operations.

Only applicants who shall be interview will be contact. No agencies or third-party recruiters. Deadline: January 4th, 2013.


Indeed - 19 months ago - save job - block
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