Pros: tips, able to watch any sporting event on tv for free, free drinks/food, large amounts of cash handling
Cons: unsociable hours, can influence you to start betting heavily yourself, abusive customers, unefficient management structure, single manning, watching people develop gambling problems, violence in the shop
A typical day of work involves taking bets and answering queries and generally being surrounded by sport. Customer interaction and service is the main thing but it is fairly straightforward i.e. knowing what you're talking about and being friendly.
I would say it is essential to have prior sporting/betting knowledge before working as it is hard for – more... those who don't to learn everything and be confident enough to solve queries.
Long hours and unsociable work is common amongst all bookmakers and Ladbrokes is no exception. Expect difficult choices between home life and commitment to the company.
I enjoy working at Ladbrokes and being a young age myself I have had an incredible amount of life experience. Although I wouldn't advise it as a long-time career unless you pursued senior management as I don't find it very challenging.
There are a fair few cons but for low-paid work would be inevitable, a strong minded person can easily see past them. I enjoy working at Ladbrokes and would take it over McDonald's any day. – less