Pros: meeting new people everyday and engaging in team work
Cons: unsociable hours every weekend
There is no such thing as a typical day in Ladbrokes. Every day there are new challenges and hurdles to overcome. I greet and meet new customer everyday, meet customers needs and ensure they have an enjoyable experience.
I learn new things everyday. Whilst interacting with customers, I learn about their life, how to deal with different situations everyday and it's imperative that I adapt to new situations everyday.
My co-workers are my second family. We have built a strong connection with each other which is vital to any working environment to run efficiently.
The hardest part of my job are the unsociable hours on weekends and all week. This makes it difficult to find the time for the shop team to go out and socialise together, as it may be difficult to provide cover.
Having said that, the unsociable hours allow for a vast amount of flexibility on working days. Also, as I am a outgoing and bubbly person, I love building a rapport and developing my communication skills with my customers. Finally, I love promoting Ladbrokes and the exciting new promotions and representing an engaging organisation.