La Senza Employer Reviews

Depending on what time of the day I would start, I would either open the store or close it.
I learned a lot referring to bras, as well as getting bra certified, which mean I could properly mesure customers. I learned more good customer service.
Management was okay in the beginning, but they liked to pick favorites, and not actually promote on how hard – more... we would work.
Co-workers most were very nice, all girl staff did cause some unwanted drama, I tried to always statyed out of it.
Hardest part of this job was having to tell customers we didn't have what they wanted, sometimes they would get mad. – less

The workplace environment was good, got to learn alot, the management was efficient.

found the company policy and standards where changed to meet the needs of customers on an individual basis..
i enjoyed the challenge of learning new things, great atmosphere to work in,
the hardest part of the job was trying to keep up with all the daily email,s having to answer every one with the computer in the backroom'
visual and my customers were – more... the most enjoyable – less

Got along well with all of the other employees. Benefits were non-existant and pay was average. Liked the work place overall and enjoyed helping customers, job was rewarding.

A typical day at work is listening to the recording of our daily goals to meet, which includes sales goals and how many customers we would like to enter the store and exit with merchandise. While working here I learned a lot. I learned that while wearing your bra during the day it stretches, but if taken off at the end of the day before bed over night, – more... it goes back to the size it was when first bought. I also learned a lot of bra terminology. The managers were very friendly, and helped me a lot. My co-workers were really easy to get a long with, they too helped me very much and gave me great insight on the job that I was getting myself into. The hardest part of my job was not getting a break after five hours of work, I am generally use to getting at least a fifteen minute break after three or four hours. It was difficult for me because during those hours I am greeting and holding important conversations with customers; this made me lose my voice a couple of times, also have a dry mouth. The most enjoyable part of my job was when I dealt with patient and outgoing customers, because it made time go by a lot faster and in most cases I got a good laugh out of it. – less

Its a fairly quiet shop, but that maybe due to the location upstairs. Since we were bought out of administration, things havent gone smoothly. This year the owners have cut some contracts out, so we all had to re-aply for new contracts. Some people were cut from 40 hrs to just 20hrs. Due to this, most of us are now lookin for work elsewhere. The staff – more... are lovely but they are leaving one by one so wont be many of us left soon. I have enjoyed my time there, but the takeover has left us all feeling worthless. – less

The job itself was pretty good but the staff...my god! So up themselves it was unreal. Spent every minute of every day looking in the mirror and ignoring customers. Customer Service standards of staff was absolutely shocking! Manager an absolute joke...no clue how to run the store. Extremely catty and malicious staff and generally not a nice place to – more... work at all. Was bullied horrifically by the Manager and the Supervisor who wanted my job...to the point where I couldn't bear going to work every day and I had to leave. If your considering applying for a job here...DON'T!!! – less

Having only started with La Senza a few weeks before christmas I only have a short time of experience with them. With the company going in to last year and then being rescued it is now a very challenging place to work. I say challenging due to the fact that I feel my job security to be almost none.
I enjoy working with the company as it is a fun you – more... environment as well as the staff being extremely friendly and helpful. I think that the people I work with are what make my day.
I do enjoy the customer interaction part of my job and being able to make a customer happy and get what they came for.

A normal day for me would be to open and set up the store, get the girls ready for the day ahead and get them briefed on the tasks and expectations of them for that day. Obviously to interact with customers and to push the targets and KPI's. Also during the day I would have to deal with any problems or challenges that would come up, I would keep intouch with othe stores, area management and the HR department too. Then I would close the store by taking off the tills and banking the daily takings, making sure that the store was clean and tidy for the next day of trade and then I would lock up the store.

I think that this role has taught me great delegation and time managemnt skills as well as how to deal with problems and with any staff quires or issues. At the moment I would say that the hardest part of my job is not knowing if it is secure or not, its a scary thought. – less

If its a day when delivery is received, then it must be checked off and processed first and foremost. When this task is completely finished, and all delivery has been put away, the daily planner must be referred to- this states which zone each member of staff must be responsible for. On many occasions, a floor move must be carried out also.

During my time at La Senza I learnt many things. I would help customers on the daily basis with their specific needs and wants, ensuring they had a fulfilling experience shopping with us. I learnt how to use a cash register and to gift wrap the appropriate way. The hardest part of my job was probably working during the busiest season of the year as – more... there were lots of customers. However, this was also extremely fun as I was able to interact with many people.
I enjoyed working at La Senza as it was a great friendly environment and I was very much appreciated for my hard work. – less

A typical day at work would consist of working on the tills, fitting rooms, customer service and keeping the work area clean and tidy, replenishing stock. I had to learn the computer system they were using at the time.
The management were fantastic always looking out for us members of staff and treated us all fairly, my co workers were also brilliant – more... which was a good thing for la Senza as it was always a friendly place to shop in.
There was no hard part of the job I always enjoyed going to work.
My fellow staff, management and the customers, we made the most of everyday working for la Senza until it sadly went into administration. – less

Incompetent leadership makes working at La Senza totally chaotic. It is a brand in transition, but decisions being made seem to lack rhythm/reason.

Nice co-workers, but very catty.

Hardest part of the job: the various "personalities" and people w/ diva complexes

Enjoyable part of the job: doing the actual work

Dealing with the delievery, with my team or on my own. Un packing new or old stock. Sorting out the stock, hanging, sizing, steaming. I gained good working relationships with my co-workers, we worked well as a team and finished tasks set by the manager.

On my normal day working at La Senza I would walk into work, say hi to everyone and continue to the staff room to put my things away. This would be followed by me going to see my manager for that day so that they can tell me my task for that day. These tasks varied from being a cashier to unpacking stock and everyday was not the same job to do which – more... I loved so much.This made it a challenge for me to meet my targets set for that day. This job helped me learn to be more organised with myself, to manage my money and help to work by myself and as a team member. When I worked at La Senza I got on with my whole team which made my jobs easier to do so I did not find anything hard to do therefore making my job very enjoyable. – less

good company to work for,above national minimum wage salary and good bonuses/benefits.
Typical day at la senza would be busy and exciting and i would meet a lot of new people.
Higher management eg..area manager was poor and unprofessional,unmotivational and brought no prior experience to running and managing a wide range of stores.
My co-workers were – more... fun and exciting team who made the work day fun and put customers at ease.
Hardest part of the job was the constant struggle with higher management,who were consistantly negative and had no positive attributes.
Overall the job was enjoyable,meeting new people and making new friends was a great part of the job. – less

It was an easy going and all around fun job. Also great benefits!

-Management did not listen to issues.
-District Management did not know anything about what the staff did on a day to day basis
- As a whole, the company has unrealistic values and expectations of staff and customers.

I found that the people i worked with were great but in the end when i needed a transfer i was let down. Moving up in the company not very likely.

Great place to work! Overall staff is fun, managment is supportive and understanding, and alot of incentives keep you motivated and enthusiastic!

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