Awful place to work, No managment team, Could not afford to stay
Design Consultant Office Administration (Former Employee) – Kingston Ontario – May 5, 2012
A Typical day at work, we were asked to move furniture, clean the store, sometimes no breaks or lunch,no customer service, Lazboy used to sell a quality product, however, in the last 5 years they have opened up factories in China, poor quality, they no longer stand behind what they sell, constant complaints from customers, the staff had to deal with. When they closed the plant in Canada, they also stopped making a product of quality, that you could would be proud to sell to anyone.
If you had a bad week and did not sell, you would not get paid, if they did pay you, it was on a draw which had to be paid back.
When the store first opened in Kingston it was a good place to work we had an amazing team of associates, we all did very well, after 5 years the owner fired our General Manager and hired someone who knew nothing about sales or customer service or management, it was hard to stay after that, now the whole staff has been replaced, and the store has really gone downhill, they have a very bad reputation in the area.
I was asked to lie to customers and sell warranties that did not cover specific pieces of furniture, I refused, when you have to compromise your morals and values it is time to move on.
co-workers when i was there, great team however all have left now
on your feet all day, limited benefits you have to pay for, long hours, you must come in before you shift starts, no breaks, cleaning the store, moving furniture, damaged product on the floor to sell.