Front desk agent ( NOC: 6435 ) Job #7489641

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Permanent, Full Time, Shift, Weekend, Day, Night, Evening

$14.00 Hourly, for 30.00 Hours per week, Medical Benefits, Dental Benefits, Disability Benefits, Life Insurance Benefits

Anticipated Start Date (at least 3 months):
As soon as possible

Lake Louise,Alberta ( 1 vacancy )

Completion of high school

Credentials (certificates, licences, memberships, courses, etc.):
Not required

1 year to less than 2 years


Business Equipment and Computer Applications:
Multi-line switchboard, Computerized reservation system, Fidelio, Word processing software, Spreadsheet software, Database software, Basic computer skills (will train), General office equipment, Internet browser

Work Setting:
Hospitality industry, Hotel, Resort

Type of Bookkeeping and Accounting:
Basic record keeping, Cashiering

Specific Skills:
Register arriving guests and assign rooms, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding

Work Location Information:
Staff accommodation provided, Remote location

Security and Safety:

Essential Skills:
Reading text, Document use, Numeracy, Writing, Communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Lake Louise Inn
How to Apply:
In Person between 9:00 and 17:00 :
210 Village Road
Lake Louise, Alberta
T0L 1E0

By Fax:
(403) 522-2950

Web Site:

About this company
Lake Louise Inn Hotel is a full-service hotel with 247 guest rooms and suites nestled in the heart of the picturesque Banff National Park,...