Caring, respectfull, productive and encouraging. happy environment to be in.
Pros: intense product training (ongoing), staff discount and gratis every quater
Before the store opened, a quick review of promotions and offers and a run through any new product launches and how to let the customer know about the new products. Making sure shelves are fully stocked and signage is clear, any rubbish is out of view and shop floor is clear for easy access around store.
Full attention always on customers, listening to their needs and concerns, always letting them know you are there to help them. Demonstrate products on back of customers hands, and explain the benefits of using systems, Easy to remember and don't overwhelm customer. Ask for sale, offer gift wrapping , always invite customer back. Make sure team members are happy and confident in what they are selling. All team members are aware of budgets and what is needed to achieve these budgets. Coaching team members on new products/ingredients or role play, teach how to add on related products.Get out and talk to neighbors, remind local businesses where you are located and what you can offer. At end of day make sure tills balance and store is prepared for another day.
Every day I learned something new from the company and customers. But for me the most important thing was giving our customer the ultimate shopping experience. Building trust and forming a bond.
From my personal experience I found management to be helpful and supportive. There was always someone to offer support when needed.
The team members I spent time with were a beautiful group. Very caring personalities and sold the product with a great deal of passion. Easy to work with and were very respectful to each other, the customer and the product.
I loved my job so I didn't find it hard, so probably for me I can say that I didn't like stock take. Always got a good result but just a long process leading up to it.
I loved the product, company and I really enjoyed my customers. The success of the store was very important to me so adding to the data base and promoting the store was something that I loved doing.