Field Service Technician
Konica Minolta Business Solutions (Canada) Ltd. - Edmonton, AB

Provide the highest levels of customer satisfaction while managing and maintaining a service territory.

Major Responsibilities:

- Repair and maintain all Konica Minolta digital and electronic equipment within assigned territory
- Set-up and install equipment, both in-house and at customer sites
- Maintain tool kit, supplies, and accurate trunk inventory
- Attend formalized training courses on current equipment
- Must maintain a four call per day average
- Maintain effective relationships with customers and fellow employees
- Liaise with sales and administrative staff
- Complete all service reports correctly and on time
- Strive to maintain 90% of better customer satisfaction rating
- Follow and support policies and procedures set forth by Konica Minolta Business Solutions (Canada) Ltd.
- Perform other relevant duties and projects as assigned by Management

Qualifications:

- Community College Certificate in Electronic Engineering Technology (or equivalent) preferred
- Strong interpersonal and communication skills
- Ability to work under pressure
- Ability to handle customer complaints
- Own vehicle and a good driving record a must
- A+ certification preferred
- MCP/MCSE certification an asset

Position reports to: Field Service Supervisor or Service Manager

Count on Konica Minolta for:

- Competitive Salary, excellent commission and bonus structure
- Professional Sales Training Development
- Generous benefits including employer contributions to RRSP’s
- Exciting reward and recognition programs
- Career advancement in a fast growing, fast paced global company
- Challenging & Rewarding Work
- Being part of a fun and exciting team that’s passionate about solving our customers problems

POSITION TYPE: Regular, Full time LOCATION: Edmonton, AB REFERENCE: 14-4124 & 14-4125

Count on Konica Minolta for everything you need for a successful career

Check out our other exciting career opportunities at:
www.konicaminolta.ca/careers


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About this company
Welcome to Konica Minolta -- a global business leader in advanced imaging technologies and managed IT solutions, with 37,000 employees and...