Field Service Technician
Konica Minolta Business Solutions (Canada) Ltd. - Yorkton, SK

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Act as part of a successful Service Department by performing preventative maintenance and proper repairs to customer’s equipment in a timely manner.

Major Responsibilities:
- Repair and maintain Konica Minolta digital and electronic equipment within assigned territory
- Set-up and install equipment, both in-house and at customer sites
- Update new firmware on customer’s equipment as needed
- Maintain tool kit , supplies and accurate trunk inventory
- Attend formalized training courses on current equipment
- Must maintain a four call per day average
- Maintain effective relationships with customers and fellow employees
- Liaise with sales and administrative staff
- Complete all service reports correctly and on time
- Ensure follow-ups on incomplete service calls
- Place parts orders needed to repair customers equipment with Parts Clerk
- Strive to maintain 90% or better customer satisfaction rating
- Follow and support policies and procedures set forth by Konica Minolta Business Solutions (Canada) Ltd.
- Perform other duties as assigned by Management

Qualifications:
- Community College Certificate in Electronic Engineering Technology (or equivalent) preferred
- Strong interpersonal and communication skills
- Ability to work under pressure
- Ability to handle customer complaints
- Own vehicle and a good driving record a must
- A+ certification preferred
- MCP / MCSE certification an asset

PLEASE REFERENCE COMPETITION NUMBER 12-4097

Count on Konica Minolta for:
- Competitive Salary, excellent commission and bonus structure
- Professional Sales Training Development
- Generous benefits including employer contributions to RRSP’s
- Exciting reward and recognition programs
- Career advancement in a fast growing, fast paced global company
- Challenging & Rewarding Work
- Being part of a fun and exciting team that’s passionate about solving our customers problems

Count on Konica Minolta for everything you need for a successful career

Check out our other exciting career opportunities at:
www.konicaminolta.ca/careers


Indeed - 9 months ago - save job - block
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