Billing Specialist
Konica Minolta Business Solutions (Canada) Ltd. - Mississauga, ON

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Accountable for the timely and accurate creation of customer invoices while striving to exceed customer expectations by building trust and credibility through our quality of work

Major Responsibilities:

Maximize Service Billing – Ensures the timely and accurate billing of assigned customer accounts

Billing Inquires – Provide all internal and external customers with accurate billing information

Audit Reports – Work through various SAP reports to ensure invoice accuracy

Customer Service – Works to exceed customer’s expectations

Adaptable – Is flexible to work various shifts and handle multiple task

Enforce KM Policy / Procedure – Ensure all policies / Procedures are in place and being followed

- Timely and accurate billing of all customer invoices based on account assignment
- Ensures that all special billing requirements are followed as outlined in the “Cyclical Invoice - Information Agreement”
- Review, analyze and action daily, weekly and monthly SAP block reports
- Handle all incoming calls, emails and faxes via call center application
- Investigate and resolve customer billing disputes and ensures that all cancel and rebills, credit or debit memo are processed in a timely manner
- Contact customer to obtain purchase orders, meter reads and other account specific information to ensure accurate invoicing
- Back-up to co-workers during vacations, special projects and other extended leaves
- Perform other duties as assigned by the Billing Manager or Supervisor

- Minimum 2 years of billing experience (preferably in SAP)
- Team Player
- Driven by quality and has strong attention to detail
- Customer Service focused with excellent telephone and email etiquette
- Proficient in Microsoft Excel
- Bilingual (written / verbal French and English) would be an asset

Count on Konica Minolta for:
- Competitive Salary, excellent commission and bonus structure
- Professional Sales Training Development
- Generous benefits including employer contributions to RRSP’s
- Exciting reward and recognition programs
- Career advancement in a fast growing, fast paced global company
- Challenging & Rewarding Work
- Being part of a fun and exciting team that’s passionate about solving our customers problems

POSITION TYPE: Regular, Full time LOCATION: Mississauga ON
REFERENCE: 14-1155, 14-1156

Count on Konica Minolta for everything you need for a successful career

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About this company
Welcome to Konica Minolta -- a global business leader in advanced imaging technologies and managed IT solutions, with 37,000 employees and...