Great money, great people, but very unorganized
Billing Support Associate (Current Employee) – Mississauga, ON – 19 September 2012
A typical day at work is setting up contracts, cancelling contracts, sending and responding to emails. I've learned a lot more organizational skills, what the real meaning of customer service is dealing with customers on the phone and solving their problems to the best of my ability.
The hardest part of my job is usually the end of the month when deadlines need to be met.
The most enjoyable part of my job is working with great people as well as satisfying customer needs.
bbqs, celebrating birthdays, incentives, acknowledgements
stressfull at times, unreasonable vacation scheduling