Excellent customer focused employer
Customer Service Agent (Former Employee) – Sheboygan, WI – 8 April 2017
• Strove to exceed customers’ expectations and solve complaints, assisted with continuous improvement process, cost-reduction efforts, and service improvement initiatives.
• Received and prioritized customer requests via phone, email and fax.
• Lead point of contact for domestic and international customers.
• Performed analysis of open orders, responded to inquiries