Manager, Digital products/E-commerce (Former Employee), Montréal, QC – February 13, 2015
Pros: big site with traffic from around the worls
Cons: no financial resources
Kitco is the largest website in the world dedicated to financial information on precious metals. As manager digital properties I worked on challenging projects with a team of graphics designers, web developers and IT specialists.
I worked on the complete redesign of the site(in progress), user experience, content strategy and optimizing a site with more that 30million monthly users.
Unfortunately Kitco had been experiencing financial problems for a few years and I was part of a large layoff in january including most of the web/digital team.
Poor management and micro-managing projects, poor advancement prospects
Content Coordination and Editing Specialist (Former Employee), Montréal, QC – November 4, 2012
It is unfortunate that I would have to rate the company so poorly, but an issue I feel that is particularly problematic in the company has been management, there seems to be a pervasive attitude of having a department that has a director, five managers, 3 supervisors and 1 regular worker, creating a chasm of misinformation, too many chefs spoiling the broth and a lot of head butting or ego thrashing. Interminable meetings where nothing ever gets done since there is a chain of hierarchy akin to the one present in government and before anything gets implemented, the issue(s) go along a vertical incline – more... and somehow get lost in the vastness of project management, QA specialists, managers, directors, supervisors, etc.
There are also issues such as micro-managing which as prevalent in several departments, a constant pressure to do teamwork and be present in meetings several times a day regardless of workload or whether they are required or not.
There are however many dedicated employees that have stayed the course to see the company grow from a small unknown to a large corporate environment a la Dilbert-esque to say the least. But I cannot recommend the company from both personal experience as well as through external information from friends and employees that I am still in constant contact with, all of which have a very poor review of management, the bankruptcy issues are also clouding future prospects, lack of focus and direction for career advancement, this has created a very stressful work environment. – less