Supervisor/ASM/Keyholder (Former Employee) – Toronto, ON – 2 October 2017
The stores are very close knit teams with lots of cross-company competition. Unfortunately there is a large communication gap between those who run the company from Head Office and those who work in store. They advertise that they are a great company with lots of room for advancement - however there is only one career path available. Store Associate > Shift Leader > Assistant Manger > Store Manager.
There is no availability for growing in a different direction.
Cashier (Former Employee) – Pickering, ON – 15 September 2017
My working experiences at Kitchen Stuff Plus was short but informative. My typical day was working in the high end appliances and ensuring my area was stocked and cleaned. The hardest part of the job was standing and trying to look busy if all my tasks where complete.
Customer Service Representative (Former Employee) – Whitby, ON – 2 August 2017
Upper Management and training manager were a complete joke. They wanted work to be your life and you were scared to ask for time off. The Training Manager and DM always pointed fingers at each other like as if they hated each other-not role models to any of the employees what so ever. They hire people who if you don't buy the DM lunches you never get to move up in the company. Friends of friends get hired and moves up in the company and the hard working Assistant Managers or Managers get stuck where they are. Too many promises are made and it's all broken. Upper management fails to realize that they cannot pressure their employees if sales goals are not met, it's uncomfortable and brings the morale down. They need to take a class on how to speak to people. The DM is too afraid to confront her employees and puts pressure on the Manager to speak to their employees. The Owner never showed an interest in meeting his employees-the people who bring in his money. There were never any incentive and you worked hard like a race horse, they put too many stores close together to compete with each other so sales budget is hard to hit and they don't alter the budgets. Your co-workers at store level were your support because they were the ones who listened. The pay was low for what they expected you to do. Worst move was leaving my old job for this place. Glad I left and hope the next job I have is way better.
Co-workers, close to home
Poor management, low pay, horrible products, poor store operations
Sales Associate and Receiver (Former Employee) – Mississauga, ON – 14 July 2017
Being able to perform multiple tasks at once. You have to be able to multitasks as the job gets very busy at any location and being able to do customer service, cashier, stocker, janitor (in a way), can be difficult to keep up with and failing to do so could result in a failure or a lost in sales.
Cashier/Customer Service (Former Employee) – Newmarket, ON – 13 July 2017
While working at Kitchen Stuff Plus I learned a lot about customer service and developed skills needed to succeed in a retail environment. On a typical day I would be working as a cashier or out on the floor assisting customers.
FT Sales Associate (Current Employee) – North York, ON – 7 July 2017
Working at the Warehouse, I have regular 9am-5pm or 8am-4pm hours, Monday to Friday. Order picking, purchase orders, and packing. Easy enough, but can add up to a dull boring day. Management is good. Co workers are good. No complaints other than the company doesn't hire full time, except for management. So you're working full time hours at minimum wage with no benefits.
Sales Associate/Cashier (Current Employee) – Toronto, ON – 9 May 2017
Good position for entry level workers. Flexible hours and days; business tends to be slow around January - June. Management friendly but not trained enough. Little room for advancement within the company. A typical day at work consists of assisting customers, lifting, ladder climbing, moving on your feet. The hardest part of the job is being heard by management regarding concerns in the workplace. The most enjoyable part is the diverse and friendly staff and client base.
A very well motivated team of staff with excellent managers. Learned alot about the workforce from here.
Sales Associate (Former Employee) – Richmond Hill, ON – 6 May 2017
A very organized and balanced schedule. Managers were always nice and never put pressure on anyone to get something done. They always made sure you understand what to do no matter how many times they had to help. A very nice store to work at.
Sales Associate (Former Employee) – Barrie, ON – 2 May 2017
Overall, KSP was a great company to work and had a great workplace culture. It was easy to talk to everyone in the workplace and everyone was always will to help and it is a real environment to grow and build your retail skills. My only issues with the company was what happened to many of the employees when the store closed a month earlier then we were originally informed.
Cashier (Former Employee) – Brampton, ON – 31 March 2017
KSP was my first job, and it was an amazing experience. I was well trained, and treated with respect and patience. I couldn't ask for a better first job. I wish that this wasn't seasonal, because I would have loved to have stayed on board.
Friendly, knowledgable staff.
Pay isn't great, but it's on par with other retail places
Processor, Cashier (Former Employee) – Toronto, ON – 28 March 2017
this place they were all about making them look good and take all the credits for what other employees have done. they also let the good employees leave and then keep the ones that don't do there job correctly.