Technical Support Specialist - Security Industry
Keyscan Inc. - Whitby, ON

This job posting is no longer available on Indeed. Find similar jobs: Technical Support Specialist jobs - Keyscan jobs



  • Handling technical support calls which are to be recorded into CRM database
  • Working closely with Product Managers to learn all facets of our products and services
  • Providing simple instructions and quick solutions on customer installations
  • Investigating matters which you cannot resolve, finding solutions and following up with


  • Commuicating with engineering regarding product improvements
  • Testing and learning products
  • Attending trade shows or customer locations as required by management

Knowledge, Skills and Abilities:

  • Security industry knowledge required: Access Control, Intrusion or CCTV.
  • Familiarity with technical help desk format
  • Understanding low voltage\basic series\parallel circuits\Ohms Law…
  • Able to use voltmeter and diagnose basic electrical circuits
  • Microsoft computing\networking\troubleshooting knowledge
  • Security industry knowledge and experience - minimum 2 years
  • Good communication and organizational skills
  • Excellent command of English language both spoken and written
  • Attitude that the customer comes first


Indeed - 7 months ago - save job - block
Recommended Jobs
Bilingual Technical Support Specialist
Honeywell - Mississauga, ON
Honeywell - 12 days ago

Sr. Information Security Specialist
Rogers - Brampton, ON
Rogers - 4 days ago

Network Security Specialist
Bell Team Careers - Toronto, ON
Bell Team Careers - 9 days ago