Dishwasher (Former Employee) – Hamilton, ON – 15 April 2017
A typical day at work was steadily busy. There was always dishes to be washed, so breaks were mostly my own call. I learned how to work fast pace and accurately, to ensure costumers well experience. The management was okay, but they were not very great at making shift schedules. They would rarely work around people availability. The culture is fine, and social, majority co-workers are friendly. The hardest part of the job was to do a number of things in a short amount of time at the end of each shift. The most enjoyable part of the job was accomplishing exceptional customer service.
Waitress (Former Employee) – Barrie, ON – 17 October 2016
New staff were made to feel unwelcome by fellow staff if the new person does not fit into their clique. the management was also part of the resturants cliques as management was one of the waitresses mother.
Server (Former Employee) – St. Catharines, ON – 1 September 2016
A typical work day for me at Kelsey's is opening the restaurant, talking with co-workers, and most importantly serving guests. Working mostly lunches, it is a hit and miss with the lunch rush. Wile working at Kelsey's, I learned about different foods, how to make different drinks, how to communicate and work through customer service issues. my co-workers were like a family and a team, so many of them have worked there for years, we have a really great bond. The hardest part of the job and actually the most enjoyable part of the job is the guests. I hate to say it but people can be jerks, and sometimes can be down right mean, but on the other side people can be wonderful. That is what I enjoy most about the job, getting that one table that makes your fay so much better.
Customer service (Former Employee) – Mississauga, ON – 15 March 2016
-Busy but learned a lot - How to use point of sales - great management - co workers were great to work with and taught well - having to balance side duties and customers - my co workers and the things i learned
Dishwasher (Current Employee) – Ottawa South, ON – 15 February 2016
Fun , fast paced enjoyable job with great staff and management that makes you feel welcomed . I have learned many great lessons from my day to day shifts that it can be swamped yet there can be ways to keep up and everyone works hard making it a great day .
Time well spent, fun, and productive work environment
Frontline cook (Former Employee) – Thunder Bay, ON – 19 January 2016
A typical shift at Kelsey's would be prepping all food that needs to be ready for the evening shift, as well as doing all the portioning that was written down on the board by our "head chef" or supervisor on line. It was also the cooks duty to keep all condiments, sauces, and topping stocked, and fresh. These duties would be done in between orders that were coming in. There was a lot to be learnt working in a culinary work environment including cleanliness, hygiene, health code requirements, presentation of food, proper food preparation, proper work wear i.e: non slip shoes, fire retardant pants, and shirt. And the most important thing learnt, and used on a day to day basis would be teamwork. Nothing would run smoothly in the kitchen if everyone wasn't working together as a part of a functional team. I had the privilege of working with a lot of great people during my time at Kelsey's, including the management team. The hardest part of the job for me was holding back the urge to eat all the great food we made in that kitchen! And the most rewarding part of the job for me was getting compliments to chef's from customers in the restaurant.
Hostess/Expeiditor (Former Employee) – Vaughan, ON – 13 January 2016
Kelsey's was not even a job to me, but more of a home. I arrived checked in and began work, learning new social skills daily. Management was excellent, as were the co-workers. The hardest part of the job was ensuring the food was perfect. The most enjoyable part of the job was interacting with various types of people every shift.
Server (Current Employee) – Mississauga, ON – 21 August 2015
Kelsey's is a great restaurant to work for! The people who work here are amazing they are intelligent, motivated, very helpful and lots of fun to work with. I have learned to have fun and really connect with your guests which is a plus, because they will always come back! The management team pushes there staff to the best they can be and really encourages them to do there best. Feedback is one way the management team really hears about the staff and its a great way to encourage them to do so. The management team puts together a little game to see who gets as many feedback's as possible and will get free dinner for yourself and a kitchen partner you are paired with. Additionally, Kelsey's invests a lot in training there staff, which helps with personal and professional growth not only individually but as a team as well. It is very exciting to be part of such an amazing warm welcoming team!
Host/Food Prep (Former Employee) – London ON – 13 May 2015
In a typical day at work I would Host, which included greeting and seating people and taking their drink orders. I learned so much about how to read and respect the costumers and their wishes. i also learned how to separate life from work and gained great people skills.
Server / Bartender (Former Employee) – Oshawa, ON – 28 April 2015
I would start off usually on Saturdays and Sundays opening the bar, preparing my station and setting and take down of the bar tables. I would also do my own roll ups and cut the required amount of garnishes for the day. I learned restaurant bar experience from Kelsey and alot of time management. The staff and management are great at this location. They were very flexible with my schedule. The hardest part of my job was learning to open the restaurant by myself and also became my favourite part of it.