Working with an excellent team to provide workers compensation benefits to injured workers
Pros: good people, excellent benefits, family atmosphere, no micro-management
Cons: the mis-understanding of other office employees outside the core team as to what you do and why
Working with doctors, medical facilities, Managing Defense attorneys, nurse case managers, vocational counselors, and claim management to provide the best case scenario for injured workers and the employer.
Laws and rules of several jurisdiction, medical and vocational management, providing testimony in person and via affidavit, negotiate settlements, – more... mediation, legal and medical terminology.
Increased listening and speaking skills. Enhancement of providing empathy and compassion while staying on the outside of the situation.
Working as a team provides the ultimate success in management of a claim. Putting together a team of professionals who understand the injured worker and work within the employers best practices is essential for "best possible outcome".
Hardest: working with injured workers who are not able (or care) to take care of themselves to ensure a successful return to work.
Most enjoyable: working with professionals who exemplify in the responsibilities of their part of the team. Injured workers who take the responsibility upon themselves to return to good health and employment. – less