Pros: great team work and 45 min lunch hours
Cons: this wasn't a permanent position
Answered calls from reps to set up accounts politely. Route calls to corresponding departments handing over 100 call daily
Updated information onto mainframe systems quickly.
Responded to questions respectfully and direct callers to appropriate parties, as necessary.
Promptly responded to general inquiries from members, staff, and clients via mail, – more... e-mail and fax.
Received multiple reviews acknowledging my level of dedication to excellent customer service. – less